Responsibilities
Be responsible for coordinating and optimising operative schedules to ensure repairs and maintenance appointments are delivered efficiently and service targets are achieved. Working closely with customers, operatives, supervisors, subcontractors and customer service teams, you will schedule and monitor appointments, manage diary changes, respond to service demands, and ensure jobs are completed and closed accurately. You will proactively communicate with customers regarding appointments and delays, monitor performance and KPIs, process authorised works, order materials, maintain accurate records and provide administrative support. The successful candidate will be highly organised, customer-focused and able to manage competing priorities in a fast-paced environment while promoting equality, diversity, inclusion and health and safety compliance.
Benefits
- Competitive salary - £29,466.38
- Hours - 40 per week (Monday-Friday).
- 22 days holiday increasing with service.
- Festive shutdown (3-4 days taken from holiday entitlement).
- Fantastic, matched pension contributions up to 8%.
- Life Assurance for every colleague, peace of mind ensuring your loved ones are cared for.
- Career development through bespoke L&D programmes.
- Cycle 2 Work Scheme.
- Corporate discount scheme.
- Award-winning health & wellbeing support.
- 24/7 GP access, EAP, financial wellbeing tools & more.
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Scheduler employer: The Sovini Group
Sovini Group is an exceptional employer that champions a culture of equality, diversity, and inclusion, ensuring every employee is valued and respected. With a competitive salary, agile working options, and a strong focus on career development through bespoke learning programmes, Sovini offers a supportive environment where employees can thrive. Located in a vibrant community, the company also provides generous holiday entitlements and award-winning health and wellbeing support, making it an ideal place for those seeking meaningful and rewarding employment.
