Neighbourhood Services Officer
Neighbourhood Services Officer

Neighbourhood Services Officer

Full-Time 32637 - 38597 £ / year (est.) No home office possible
Go Premium
The Sovini Group

At a Glance

  • Tasks: Manage neighbourhood services and support tenants for a thriving community.
  • Company: Join The Sovini Group, committed to equality and diversity.
  • Benefits: Competitive salary, agile working, 28+ days holiday, and career development.
  • Why this job: Make a real difference in people's lives while growing your career.
  • Qualifications: Experience in housing management and a passion for community service.
  • Other info: Permanent role with excellent health and wellbeing support.

The predicted salary is between 32637 - 38597 £ per year.

We are currently looking for a Neighbourhood Services (Housing Officer) to join our One Vision Housing team at The Sovini Group.

Equality, Diversity & Inclusion

Fully committed to Equality, Diversity, and Inclusion; we promote a positive culture of valuing and celebrating diversity and accepting and including people regardless of their personal characteristics or circumstances. You can expect to be treated fairly, with respect and free from discrimination.

Permanent Opportunity

This position is a permanent opportunity.

What we’re looking for from you to join our team

As a Neighbourhood Services (Housing Officer) you will deliver an efficient and effective Neighbourhood Management service ensuring tenancy management and sustainment. You will focus on income maximisation and service excellence for customers. Where applicable the skills, qualifications and memberships required for this role have been outlined in the person specification.

Benefits & Compensation

  • Competitive salary – £32,637.01 with annual increments up to £38,597.16
  • 36 hours per week (Monday-Friday)
  • Agile working – enjoy an agile working approach
  • 28 days holiday + bank holidays (rising to 33 days after 5 years)
  • Festive shutdown (3–4 days taken from holiday entitlement)
  • Fantastic, matched pension contributions up to 8%
  • Life Assurance for every colleague
  • Career development through bespoke L&D programmes
  • Cycle 2 Work Scheme
  • Corporate discount scheme
  • Award-winning health & wellbeing support
  • 24/7 GP access, EAP, financial wellbeing tools & more

Apply Today!

Closing date – 5th February 2026

Previous applicants may need not apply.

Shortlisting

Shortlisting may take place prior to the advert closing. If a high volume of suitable applicants has applied, the advert may close early. Please submit your application.

Neighbourhood Services Officer employer: The Sovini Group

At The Sovini Group, we pride ourselves on being an exceptional employer, offering a supportive and inclusive work environment for our Neighbourhood Services Officers. With competitive salaries, generous holiday allowances, and a strong commitment to employee development through bespoke learning programmes, we ensure that our team members thrive both personally and professionally. Our agile working approach and award-winning health and wellbeing support further enhance the unique advantages of working with us in a role that truly makes a difference in the community.
The Sovini Group

Contact Detail:

The Sovini Group Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Neighbourhood Services Officer

✨Tip Number 1

Network like a pro! Reach out to current or former employees at The Sovini Group on LinkedIn. A friendly chat can give you insider info and maybe even a referral, which can really boost your chances.

✨Tip Number 2

Prepare for the interview by researching common questions for Neighbourhood Services Officers. We recommend practising your answers with a friend or in front of the mirror to build confidence and clarity.

✨Tip Number 3

Show your passion for equality, diversity, and inclusion during the interview. Share personal experiences or examples that highlight your commitment to these values, as they’re super important to The Sovini Group.

✨Tip Number 4

Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re serious about joining the team!

We think you need these skills to ace Neighbourhood Services Officer

Tenancy Management
Income Maximisation
Customer Service Excellence
Neighbourhood Management
Equality and Diversity Awareness
Communication Skills
Problem-Solving Skills
Agile Working
Team Collaboration
Attention to Detail
Organisational Skills
Conflict Resolution
Adaptability
Time Management

Some tips for your application 🫡

Tailor Your Application: Make sure to customise your application to highlight how your skills and experiences align with the Neighbourhood Services Officer role. We want to see how you can contribute to our commitment to equality, diversity, and inclusion!

Showcase Your Experience: When detailing your previous roles, focus on your experience in tenancy management and customer service excellence. We love to see real examples of how you've made a difference in your past positions.

Be Clear and Concise: Keep your application straightforward and to the point. We appreciate clarity, so avoid jargon and make sure your passion for the role shines through without unnecessary fluff.

Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for this fantastic opportunity with The Sovini Group.

How to prepare for a job interview at The Sovini Group

✨Know Your Neighbourhood

Familiarise yourself with the local area and the specific challenges it faces. Being able to discuss local issues and how they impact housing will show your commitment and understanding of the role.

✨Emphasise Equality and Inclusion

Since the company values diversity, be prepared to discuss how you can contribute to a culture of inclusion. Share examples from your past experiences where you've promoted equality and supported diverse communities.

✨Showcase Your Problem-Solving Skills

As a Neighbourhood Services Officer, you'll face various challenges. Prepare to discuss specific situations where you've successfully resolved issues or improved services for tenants, highlighting your proactive approach.

✨Ask Insightful Questions

Prepare thoughtful questions about the team dynamics, the company's approach to tenant engagement, and future projects. This shows your genuine interest in the role and helps you assess if it's the right fit for you.

Neighbourhood Services Officer
The Sovini Group
Go Premium

Land your dream job quicker with Premium

You’re marked as a top applicant with our partner companies
Individual CV and cover letter feedback including tailoring to specific job roles
Be among the first applications for new jobs with our AI application
1:1 support and career advice from our career coaches
Go Premium

Money-back if you don't land a job in 6-months

>