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- Tasks: Process customer orders and coordinate with teams for efficient delivery.
- Company: A diverse and inclusive workplace that values every individual.
- Benefits: Competitive salary, 22 days holiday, career development, and well-being programmes.
- Why this job: Join a supportive team and make a real impact in the building supplies industry.
- Qualifications: Experience in sales office and key accounts, strong communication skills required.
- Other info: Flexible working environment with opportunities for personal growth.
The predicted salary is between 32072 - 32072 £ per year.
Fully committed to Equality, Diversity, and Inclusion; we promote a positive culture of valuing and celebrating diversity and accepting and including people regardless of their personal characteristics or circumstances. Whoever you are, you can expect to be treated fairly, with respect and free from discrimination. Inclusivity matters – we recognise candidates may have diverse needs, and we will always look to support this throughout the process.
Key Responsibilities
- Be responsible for accurately processing customer orders and coordinating with internal teams and suppliers to ensure efficient delivery.
- Provide strong product knowledge to support Trade and Retail customers.
- Resolve enquiries and complaints promptly.
- Use BISTRACK to manage transactions in line with procedures.
- Contribute to business objectives through effective teamwork, stock control, safe working practices whilst providing commitment to equality, diversity, and health and safety.
Requirements
- Experience of working in a sales office and key accounts environment within the building supplies industry.
- Proven experience managing and coordinating dedicated sales accounts and dealing directly with key account customers via face‑to‑face, telephone, email, and Microsoft Teams.
- Experience in raising customer orders and purchase orders, and handling general enquiries using a dedicated ERP system.
- Strong communication skills, both written and verbal, with the ability to communicate effectively across multiple channels.
- Demonstrate ability to meet and exceed KPIs and targets while managing priorities and meeting tight deadlines.
- Be self‑motivated, flexible, and resilient, able to work under pressure and maintain a high standard of work in a fast‑paced team environment.
- Committed to equality, diversity, and inclusive working practices, with a strong understanding of Equal Opportunities policies.
- Willing to be multi‑skilled, adaptable, and go the extra mile to support business needs.
- Consistently demonstrates The Sovini Group’s values: Success, Passion, Authenticity, Courage, and Enterprise.
Benefits
- Competitive salary - £32,072.25 per annum
- 40 hours per week (Monday‑Friday)
- 22 days holiday, increasing with service
- Cycle 2 Work Scheme
- Group personal pension scheme
- Life Assurance
- Career development opportunities
- Corporate discount scheme
- Staff well‑being and ‘feel‑good’ programme
Closing date – 6th May 2026
Key Accounts Coordinator in Liverpool employer: The Sovini Group
Contact Detail:
The Sovini Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Key Accounts Coordinator in Liverpool
✨Tip Number 1
Network like a pro! Reach out to people in the industry, attend events, and connect on LinkedIn. We all know that sometimes it’s not just what you know, but who you know that can help you land that Key Accounts Coordinator role.
✨Tip Number 2
Prepare for those interviews! Research the company and its values, especially their commitment to equality and diversity. We want to see how you can contribute to that positive culture, so think about examples from your past experiences that showcase your adaptability and teamwork.
✨Tip Number 3
Practice makes perfect! Get a friend or family member to do mock interviews with you. Focus on your communication skills, as they’re key for this role. We want to hear you articulate your thoughts clearly and confidently, whether it’s face-to-face or over Teams.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive and engaged with our process. So, get your application in and show us what you’ve got!
We think you need these skills to ace Key Accounts Coordinator in Liverpool
Some tips for your application 🫡
Show Your Passion: When writing your application, let your enthusiasm for the role shine through! We want to see that you’re genuinely excited about the opportunity to work with us and contribute to our commitment to equality, diversity, and inclusion.
Tailor Your Experience: Make sure to highlight your relevant experience in sales and key accounts. Use specific examples that demonstrate how you've successfully managed customer orders and resolved enquiries, as this will show us you’ve got what it takes for the Key Accounts Coordinator role.
Be Clear and Concise: Keep your application straightforward and to the point. We appreciate clarity, so avoid jargon and make sure your communication is easy to understand. This reflects the strong communication skills we’re looking for!
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it shows you’re keen to join our team!
How to prepare for a job interview at The Sovini Group
✨Know Your Stuff
Make sure you brush up on your product knowledge related to the building supplies industry. Being able to discuss specific products and how they meet customer needs will show that you're prepared and genuinely interested in the role.
✨Showcase Your Communication Skills
Since strong communication is key for this position, practice articulating your thoughts clearly. Prepare examples of how you've effectively communicated with customers in the past, whether face-to-face or via email and phone.
✨Demonstrate Inclusivity
Given the emphasis on equality, diversity, and inclusion, be ready to discuss how you’ve contributed to a positive and inclusive work environment. Share experiences where you’ve supported diverse teams or adapted to different needs.
✨Prepare for Scenario Questions
Expect questions that assess your ability to handle tight deadlines and manage priorities. Think of specific instances where you successfully met KPIs or resolved customer complaints under pressure, and be ready to share those stories.