At a Glance
- Tasks: Lead and motivate the team to deliver an amazing guest experience at The Southfield.
- Company: Join Stonegate Group, the UK's largest operator of pubs and bars.
- Benefits: Enjoy discounts on food and drink, early wage access, and corporate gym rates.
- Other info: Inclusive culture celebrating individuality and offering excellent career growth opportunities.
- Why this job: Be part of a vibrant team in a lively bar with great experiences for everyone.
- Qualifications: Must be 18+ with a passion for hospitality and engaging with guests.
The predicted salary is between 24000 - 30000 £ per year.
Stonegate Group is the UK’s largest operator of pubs, bars, and late-night venues, including Slug & Lettuce, Be At One, and Popworld. We’re proud of our diverse portfolio and deeply committed to creating an inclusive culture that embraces individuality in all its forms—including neurodiversity. By fostering an environment where everyone feels welcome, valued, and supported, we reflect the vibrant communities we serve and empower our people to thrive.
The Opportunity
We are looking for an experienced Front of House Team Leader who can lead, motivate and encourage the wider team to deliver an amazing guest experience at The Southfield. Work alongside the management team to bring our shared vision to life. Help maintain smooth operations and consistency. Foster a warm and welcoming environment where guests feel comfortable and valued.
A little bit about us… At Social Pub and Kitchen, we pride ourselves on being individually crafted and hero great experiences at any time of the day or night. We tailor to our diverse range of guests, and our teams create the perfect place to socialise with friends, whether that be for Bottomless Brunch, sport or to join us for a great night out. Each venue is different and has its own unique identity, and this is something we celebrate in our teams too. We need our team to engage confidently with our guests, have a passion for great beer, cocktails, and sport. If it’s live it’s on, and we are the place to watch it.
Situated in the centre of the Teeside University campus, The Southfield is a warm, welcoming, and informal bar open from breakfast until the early hours. We're proud of our wide selection of craft beers and cider wall, which are both regularly updated to give our guests a reason to return! With one of the biggest beer gardens in Middlesbrough, a fantastic live sports offering, weekly quizzes, board quizzes, retro gaming, and live music, we have something to offer for everyone.
What's in it for you?
- Reward Card via the MiXR App – 25% off food and drink for you and ALL your friends across our Managed Pubs
- Stonegate Xtra Rewards – Online benefits portal offering discounts across the High Street and other retailers for Team Leaders
- VIP entry to our Pubs and Bars
- Corporate Discounted Rates at David Lloyd and PureGym
- Stream – Early access to your earned wages
To be considered for the Front of House Team Leader position at The Southfield you must be 18 or over as the role involves the sale of alcohol. If you have a disability as outlined by the Equality Act 2010 and require reasonable adjustments to be made during the recruitment process, please let us know in advance so that any support, aids or adaptations can be put in place to assist you. Please contact The Southfield directly.
Front of House Team Leader employer: The Southfield
Stonegate Group is an exceptional employer, offering a vibrant work culture that celebrates individuality and inclusivity. As a Front of House Team Leader at The Southfield, you will enjoy a range of benefits including a generous reward card, access to discounts across high street retailers, and early wage access, all while working in a lively environment that fosters personal growth and team spirit. Located in the heart of Teeside University campus, you'll be part of a dynamic team dedicated to creating memorable experiences for our diverse guests.
StudySmarter Expert Advice🤫
We think this is how you could land Front of House Team Leader
✨Tip Number 1
Get to know the venue! Before your interview, pop into The Southfield and soak up the atmosphere. Chat with the staff and guests to get a feel for the vibe. This will help you connect during your interview and show that you're genuinely interested in being part of the team.
✨Tip Number 2
Show off your leadership skills! Think of examples from your past experiences where you've motivated a team or handled a tricky situation. Be ready to share these stories during your chat, as they’ll highlight your ability to lead and create a welcoming environment.
✨Tip Number 3
Be yourself! Stonegate Group values individuality, so don’t be afraid to let your personality shine through. Whether it’s your passion for craft beers or your love for live sports, share what makes you unique and how you can contribute to the team.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, you’ll find all the latest opportunities and updates about working with us. Don’t miss out on the chance to join a fantastic team at The Southfield!
We think you need these skills to ace Front of House Team Leader
Some tips for your application 🫡
Show Your Personality:When you're writing your application, let your personality shine through! We want to see the real you, so don’t be afraid to share your passion for hospitality and what makes you tick.
Tailor Your Application:Make sure to tailor your application to the Front of House Team Leader role. Highlight your experience in leading teams and creating amazing guest experiences, as this is what we’re all about at The Southfield.
Be Clear and Concise:Keep your application clear and to the point. We appreciate a well-structured application that gets straight to the good stuff—your skills and experiences that make you the perfect fit for our team!
Apply Through Our Website:Don’t forget to apply through our website! It’s the best way to ensure your application gets to us directly, and we can’t wait to hear from you and hopefully welcome you to our vibrant team!
How to prepare for a job interview at The Southfield
✨Know the Venue Inside Out
Before your interview, make sure you know The Southfield and its unique offerings. Familiarise yourself with their menu, special events, and the atmosphere they create. This shows your genuine interest and helps you connect your experience to what they value.
✨Showcase Your Leadership Skills
As a Front of House Team Leader, you'll need to motivate and lead a team. Prepare examples from your past experiences where you've successfully led a team, resolved conflicts, or improved guest experiences. Be ready to discuss how you can inspire others in a busy environment.
✨Emphasise Guest Experience
Stonegate Group is all about creating amazing guest experiences. Think of specific instances where you've gone above and beyond for customers. Share these stories during your interview to demonstrate your commitment to exceptional service and how you can contribute to their welcoming environment.
✨Be Yourself and Embrace Individuality
The company values individuality and inclusivity, so don’t be afraid to let your personality shine through. Be authentic in your responses and show how your unique traits can enhance the team dynamic. This will help you fit into their vibrant culture.
