At a Glance
- Tasks: Lead a dynamic team and ensure an outstanding customer experience.
- Company: Join a vibrant store that values community and teamwork.
- Benefits: Enjoy 20% discount, healthcare plans, and flexible working hours.
- Other info: Part-time role with opportunities for growth and training provided.
- Why this job: Inspire others while developing your leadership skills in a supportive environment.
- Qualifications: Great communication skills and a self-motivated attitude are key.
The predicted salary is between 9.9 - 12.1 £ per hour.
We're looking for a Team Leader to help drive our store forward - someone who can inspire others, champion our values, and deliver an outstanding experience for every customer who walks through the door.
This role is all about bringing energy, organisation, and a positive attitude to the team.
Previous experience in a similar position is great, but not essential - if you're self-motivated, a great communicator, and ready to learn, we'll provide full training and support to help you succeed.
What you'll be doing...
- Supporting all aspects of store operations, including the Post Office, Parcel Services, Local Suppliers, Community Programme, Too Good To Go, and Home Delivery
- Engaging with and supporting the local community
- Assisting with the day-to-day management of the store, ensuring it’s safe, legal and running smoothly - and stepping up in the Store Manager's absence
- Leading by example and supporting your team to deliver a consistently excellent customer experience
- Contributing to the growth and success of the store by developing your colleagues and helping them thrive
This is a part-time position of 18 hours per week, worked over 2 days. Flexibility is important, as shifts will include mornings, evenings and weekends.
- You may also be required to obtain a personal licence to sell alcohol - full training will be provided.
- You’ll have instant access to a huge selection of benefits, including 20% colleague discount, healthcare plans, employee assistance programme, generous shopping discounts, NEST pension, cycle-to-work scheme, colleague referral scheme and much more.
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Team Leader in Shaftesbury employer: THE SOUTHERN CO-OPERATIVE LIMITED
The Southern Co-operative Limited is an excellent employer that prioritises community engagement and employee development. With a supportive, member-owned culture, staff enjoy benefits such as discounts and pension participation, alongside opportunities for growth through internal courses and apprenticeships, making it a rewarding place to work.
Contact Details:
THE SOUTHERN CO-OPERATIVE LIMITED Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Team Leader in Shaftesbury
✨Get to Know Your Local Scene
Retail is all about community, so don't underestimate the power of local connections. Pop into shops you're interested in, chat with staff, and ask if they have any openings. This personal touch could land you a part-time gig with ease!
✨Show Off Your Personality
Retail is a people business, and employers love genuine, enthusiastic candidates. When you're applying for part-time roles, showcase your customer service skills and personality during interviews. Be yourself, and don't be afraid to share your love for the products!
✨Utilise College or University Resources
If you're a student, check out your university’s career services. They often have links with local retailers looking for part-time staff. It's a great way to find positions that work around your studies while also building your CV!
✨Check Out Seasonal Opportunities
Retail often sees a surge during peak seasons like Christmas or summer sales. Keep your eyes peeled for temporary part-time roles during these times. Many companies, including THE SOUTHERN CO-OPERATIVE LIMITED, may even transition seasonal workers into permanent positions if you impress them!
We think you need these skills to ace Team Leader in Shaftesbury
Some tips for your application 🫡
Show Off Your Customer Service Skills:In retail, we know that customer service is king! Make sure your CV highlights any experience you've got with face-to-face interactions. Include specific examples where you went above and beyond for a customer—this shows potential employers like THE SOUTHERN CO-OPERATIVE LIMITED that you're all about creating great shopping experiences.
Flexibility is Key!:For a part-time role, showcasing your availability is crucial. Make it clear in your application when you can work, especially if you have weekday and weekend flexibility. Retail can demand odd hours, so we want to see that you're ready to jump in when needed!
Forget the Fancy Formatting:While you want your CV to look good, in retail, clarity is more important than flashiness. Use simple formatting and bullet points to make your experiences stand out. Retail managers at THE SOUTHERN CO-OPERATIVE LIMITED will appreciate a straightforward CV that’s easy to skim through.
Craft a Genuine Cover Letter:When applying for a part-time retail position, your cover letter is your chance to shine! Share why you’re excited about THE SOUTHERN CO-OPERATIVE LIMITED and what you can bring to their team. Maybe you love their products or admire their customer service philosophy—let that passion come through!
How to prepare for a job interview at THE SOUTHERN CO-OPERATIVE LIMITED
✨Mastering Brand Knowledge
As we're heading into a part-time retail role at THE SOUTHERN CO-OPERATIVE LIMITED, it’s super crucial to know their brand inside out. Familiarise yourself with their products, customer service approach, and any current promotions. This way, you can engage genuinely in conversations and show that you’re already invested in their vibe.
✨Excellent Customer Scenarios
Prepare for customer service scenarios! Retail interviews often include role-play or situational questions. Think about how you'd handle different customer situations, from dealing with complaints to upselling products. We want to hear how you can keep your cool and keep the customer happy!
✨Tailoring Your Availability
Being part-time means flexibility is key! Be ready to discuss your availability honestly. Employers in retail love candidates who can adapt their schedules to peak hours. Show that you're keen to work evenings or weekends if it helps them out.
✨Show Off Your Team Spirit
Teamwork is essential in retail. Bring up experiences where you worked effectively in a team, whether it’s in previous jobs, school projects, or volunteering. We want to know how you can contribute to a positive team environment at THE SOUTHERN CO-OPERATIVE LIMITED!
