At a Glance
- Tasks: Assist customers, keep shelves stocked, and maintain a welcoming store environment.
- Company: Join Southern Co-op, a community-focused company that values its people.
- Benefits: Enjoy 20% discount, healthcare plans, and career growth opportunities.
- Other info: Access to training and support for your career development.
- Why this job: Make a real difference in your community while gaining valuable experience.
- Qualifications: Enthusiasm for customer service and a team-oriented mindset.
The predicted salary is between 18000 - 24000 £ per year.
Our stores are more than just places to shop - they're community hubs where neighbours catch up, friendships are made, and support is always close at hand. As a Customer Service Assistant, you won't just help things run smoothly - you'll be playing a vital role in people's daily lives, especially for those who need us most.
A genuine enthusiasm for great customer service
- A hands-on, can-do attitude
- A team player who's always ready to help
- A willingness to get stuck into tasks like:
- Helping customers with queries
- Keeping shelves stocked and looking great
- Serving on the checkout
- Keeping the store clean, safe and welcoming
But this role is more than what happens in-store. We're all about community - so we're looking for someone who's ready to get involved and make a difference.
Southern Co-op offers a lot more than just a job. As we are completely owned by our members, we put people first - and it's no different for our colleagues. You'll be part of a great team and also get the chance to grow your career - whether this is an internal course or an apprenticeship, we're here to support your choices.
You'll have instant access to a huge selection of benefits, including 20% colleague discount, healthcare plans, employee assistance programme, generous shopping discounts, NEST pension, cycle-to-work scheme, colleague referral scheme and much more. We want to put U in Southern Co-op - start your new career now.
Customer Service Assistant employer: THE SOUTHERN CO-OPERATIVE LIMITED
The Southern Co-operative Limited is an excellent employer that fosters a vibrant work culture focused on community engagement and customer satisfaction. With comprehensive training and support, employees have ample opportunities for personal and professional growth while working in a dynamic environment that values teamwork and positivity. Located in a community-centric area, this role allows you to make a meaningful impact while enjoying the flexibility of part-time hours.
Contact Details:
THE SOUTHERN CO-OPERATIVE LIMITED Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Customer Service Assistant
✨Tip Number 1
Get to know the company culture! Before your interview, check out Southern Co-op's community initiatives and values. This will help you connect with the team and show that you're genuinely interested in being part of their mission.
✨Tip Number 2
Practice your customer service skills! Think of examples from your past experiences where you went above and beyond for a customer. Being able to share these stories will demonstrate your enthusiasm for great customer service.
✨Tip Number 3
Be ready to showcase your teamwork! Southern Co-op values collaboration, so come prepared with examples of how you've worked well in a team. Highlighting your can-do attitude will make you stand out as a candidate.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re serious about joining the Southern Co-op family and making a difference in the community.
We think you need these skills to ace Customer Service Assistant
Some tips for your application 🫡
Show Your Enthusiasm:When writing your application, let your genuine enthusiasm for great customer service shine through. We want to see that you’re excited about the role and ready to make a difference in our community.
Be Yourself:Don’t be afraid to let your personality come through in your application. We’re looking for team players who are approachable and friendly, so show us who you are and why you’d be a great fit for our team!
Highlight Relevant Experience:Make sure to mention any previous experience you have in customer service or similar roles. Even if it’s not directly related, any hands-on experience can demonstrate your can-do attitude and willingness to help.
Apply Through Our Website:We encourage you to apply through our website for a smoother process. It’s the best way to ensure your application gets to us directly, and you’ll find all the info you need about the role there too!
How to prepare for a job interview at THE SOUTHERN CO-OPERATIVE LIMITED
✨Know the Community
Before your interview, take some time to learn about the community the store serves. Understanding local needs and how the store fits into that can show your genuine enthusiasm for customer service and your willingness to get involved.
✨Show Your Team Spirit
Be ready to share examples of how you've worked as part of a team in the past. Highlighting your hands-on, can-do attitude will resonate well, as this role is all about collaboration and supporting each other.
✨Prepare for Customer Scenarios
Think about common customer queries or issues that might arise in a retail environment. Prepare responses that demonstrate your problem-solving skills and your commitment to making customers feel valued and supported.
✨Emphasise Your Willingness to Learn
Since Southern Co-op values career growth, express your eagerness to take on new challenges and learn from your colleagues. Mention any interest in internal courses or apprenticeships to show you're serious about developing your career.
