At a Glance
- Tasks: Support new members and families with onboarding and admin tasks in a music-focused community.
- Company: Join The Song School, a vibrant Community Interest Company dedicated to music education.
- Benefits: Flexible hours, 28 days holiday, and a chance to make a real community impact.
- Other info: Great first role for those passionate about helping others and music.
- Why this job: Be part of a team that transforms young lives through music and creativity.
- Qualifications: Strong organisation skills, friendly communication, and a genuine interest in community work.
The predicted salary is between 33000 - 40000 £ per year.
Disclosure: Enhanced DBS
About The Song School: The Song School is a Community Interest Company building community through music making in Southend-on-Sea. We offer music programmes for children and young people regardless of their circumstances, including weekly sessions in instruments, vocals, songwriting, production, and performance. Our mission is to ensure every young person can access quality music education through our Song School Fund and community partnerships.
The Role: We’re looking for a highly organised, friendly and reliable Programme & Onboarding Admin Assistant to help deliver a brilliant experience for new members and their families. This is a great first role for someone who enjoys helping people, keeping things organised, and being part of a community-focused team. You’ll be supported and trained in our systems and processes.
Working closely with the Sales and Marketing Executive, key responsibilities include:
- Be the first point of contact for new member enquiries (website, email, phone and social messages)
- Respond warmly and clearly, and make sure families know the next steps
- Support new member onboarding: registrations, welcome info, and start dates
- Keep records accurate and up to date in our systems
- Support programme admin using My Music Staff, Google Drive and Squarespace (training provided)
- Help keep key documents organised and easy for the team to find
- Support the Sales & Marketing Executive with light admin tasks (e.g. scheduling, pulling info together, basic reporting)
- Support occasional event admin and set-up (within your agreed hours), helping sessions run smoothly
Requirements:
- Friendly, confident communication (written and verbal)
- Strong organisation skills and attention to detail
- Comfortable speaking with parents/carers and young people in a welcoming, professional way
- Reliable and able to manage tasks independently once trained
- Genuine interest in community impact work
- Interest in music (you don’t need to be a musician)
What We Offer:
- Central Southend location (30 Alexandra Street) walking distance to all transport links
- Collaborative team environment
- Being part of a growing CIC with strong community partnerships, making a real difference in young people's lives
- 28 days holiday (pro-rata)
- Pension contribution (where eligible)
Hours: Flexible around our operating schedule. Ideally Monday, Tuesday and Saturday (12 hours total per week).
Ready to help us build community through music?
Programme & Onboarding Admin Assistant employer: The Song School
The Song School is an exceptional employer, dedicated to fostering a collaborative and community-focused work environment in the heart of Southend-on-Sea. As a Community Interest Company, we offer meaningful opportunities for personal and professional growth while making a tangible impact on young people's lives through music education. With flexible working hours, a supportive team atmosphere, and generous holiday allowances, we ensure that our employees feel valued and empowered to contribute to our mission.
StudySmarter Expert Advice🤫
We think this is how you could land Programme & Onboarding Admin Assistant
✨Get Involved in Local Initiatives
Dive headfirst into local community projects and social enterprises! This not only builds your experience but also connects you with like-minded folks who may know about part-time opportunities. Plus, many nonprofits announce openings through their events and volunteer activities, so keep your ears to the ground!
✨Join Social Impact Networks
Look for networks and forums centred around social impact – think local charity groups or online platforms where changemakers hang out. These places are goldmines for job leads, especially for part-time roles like the ones at The Song School. Engaging in discussions can also help you make meaningful connections with potential employers!
✨Utilise Your University’s Resources
If you’re still in uni, tap into career services that may have exclusive listings for part-time roles in nonprofits. They often host job fairs or info sessions where you can meet representatives from organisations like The Song School directly. It’s a great way to make an impression beyond your CV!
✨Check Out Online Opportunities
Websites like Idealist or CharityJob specifically showcase part-time positions in the nonprofit sector. Make sure to check these regularly while keeping an eye on The Song School’s own job listings on our website. Being proactive here can put you ahead of the curve!
We think you need these skills to ace Programme & Onboarding Admin Assistant
Some tips for your application 🫡
Show Your Passion for Social Impact:For a role like Programme & Onboarding Admin Assistant at The Song School, your cover letter is your chance to shine a light on why social impact matters to you. Share any personal experiences or volunteer work that highlight your commitment to the cause. We want to see your genuine enthusiasm!
Highlight Relevant Experience:Make sure your CV showcases any nonprofit work or projects you've been involved in, even if they were part-time or volunteer roles. Emphasize skills like project management, fundraising, or community engagement. These are key in the nonprofit sector, and we want to see how you can contribute to our mission!
Tailor Your Application:When applying for the Programme & Onboarding Admin Assistant, customise your documents to fit the vibe of The Song School. Use our language, reflect our values, and connect your personal goals with our mission. This shows us you’ve done your homework and you're excited to join the team in this part-time capacity.
Don’t Forget Your Availability:As this is a part-time position, clearly outline your availability in your application. Whether you're a student balancing studies or have other commitments, we appreciate transparency. Just pop your available hours in your cover letter or CV so we can see how you fit into our schedule.
How to prepare for a job interview at The Song School
✨Show Your Passion for the Cause
When applying for a part-time role in the nonprofit sector, it's essential to convey your genuine enthusiasm for the mission of The Song School. Be ready to share personal stories or experiences that highlight why social impact matters to you and how you align with their goals.
✨Bring Tangible Examples of Impact
Nonprofits often look for candidates who can demonstrate their ability to create meaningful change. Prepare examples from your past experiences—whether in volunteering, projects, or academic work—that showcase your skills in making a positive impact. Use metrics if possible; it's all about showing how you’ve really contributed.
✨Be Ready for Scenario Questions
Expect to encounter scenario-based questions during your interview. These will assess how you handle real-world challenges in the nonprofit space. For example, how would you deal with limited resources or navigate a conflict with team members? Think through your past experiences to give thoughtful responses.
✨Flexibility and Availability are Key
Since it's a part-time role, they might dig into your availability during the interview. Be open and clear about your schedule and how it can align with The Song School's needs. They’ll want to know that you can commit without compromising your passion for the work!
