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- Tasks: Lead the housekeeping team and ensure exceptional cleanliness standards.
- Company: Join the award-winning Sonas Collection, known for warm Highland hospitality.
- Benefits: Enjoy a real living wage, tips, discounts, gym membership, and free meals.
- Why this job: Work in stunning Isle of Skye while making a positive impact on guests and community.
- Qualifications: Experience in housekeeping management and a passion for guest service required.
- Other info: Flexible contracts and live-in accommodation available for the right candidate.
Are you an experienced Housekeeping Manager with a passion for delivering exceptional guest service and great room standards? Would you love the opportunity to live and work in one of Scotland's most beautiful locations? Then we're looking for a Housekeeping Manager to join our team at Duisdale House Hotel on the beautiful Isle of Skye. We offer both full-time and seasonal positions, with flexible contract lengths. Live-in accommodation is available for the right candidate.
About Us: The Sonas Collection is an award-winning, family-owned and operated business, comprised of four boutique period properties that have been wonderfully renovated and cared for. Our main purpose is to deliver warm Highland Hospitality to our guests, create great opportunities for our employees and make a difference in our local rural communities. The word Sonas is Gaelic for happiness, and happiness is our aim.
More About the Role: As the Housekeeping Manager, you will play a key role in delivering exceptional service standards and ensuring the smooth daily operations of the housekeeping department. You will be responsible for leading the housekeeping team, maintaining high cleanliness standards throughout the hotel, and providing guidance and coaching to our team members. This is a hands-on role, and you'll be working closely with senior management to continuously improve guest satisfaction and operational efficiency.
Key Responsibilities:
- Lead and supervise the team, ensuring excellent room standards are maintained.
- Oversee daily housekeeping operations, ensuring smooth coordination between departments.
- Plan and organise rotas effectively.
- Support the training and development of staff to maintain a motivated and effective team.
Pay & Benefits:
- Real living wage employer - always.
- Fair share of tips - always.
- Company pension scheme.
- Extra holiday day for your birthday.
- 50% discount in our restaurants.
- Special rates across our hotels.
- Free gym membership.
- Free meals while on shift.
- Paid breaks.
Housekeeping Manager employer: The Sonas Hotel Collection
Contact Detail:
The Sonas Hotel Collection Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Housekeeping Manager
✨Tip Number 1
Research the Sonas Collection and their values. Understanding their commitment to Highland Hospitality will help you align your interview responses with their mission, showcasing how you can contribute to their goal of delivering happiness.
✨Tip Number 2
Prepare examples from your previous experience that demonstrate your leadership skills in housekeeping. Be ready to discuss specific situations where you improved cleanliness standards or enhanced team performance, as this will highlight your suitability for the role.
✨Tip Number 3
Familiarise yourself with the unique challenges of managing a housekeeping team in a hotel setting, especially in a remote location like the Isle of Skye. This knowledge will show your potential employer that you are proactive and ready to tackle any issues that may arise.
✨Tip Number 4
Network with current or former employees of the Sonas Collection if possible. They can provide valuable insights into the company culture and expectations, which can help you tailor your approach during the interview process.
We think you need these skills to ace Housekeeping Manager
Some tips for your application 🫡
Understand the Role: Carefully read the job description for the Housekeeping Manager position. Make sure you understand the key responsibilities and required skills, as this will help you tailor your application to highlight relevant experience.
Tailor Your CV: Customise your CV to reflect your experience in housekeeping management. Emphasise your leadership skills, ability to maintain cleanliness standards, and any relevant training or development experience you've had with staff.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for guest service and your commitment to high standards. Mention why you are excited about the opportunity to work at Duisdale House Hotel and how your values align with those of The Sonas Collection.
Proofread Your Application: Before submitting your application, thoroughly proofread all documents for spelling and grammatical errors. A polished application reflects your attention to detail, which is crucial for a housekeeping role.
How to prepare for a job interview at The Sonas Hotel Collection
✨Show Your Passion for Hospitality
Make sure to express your enthusiasm for delivering exceptional guest service. Share specific examples from your past experiences that highlight your commitment to high cleanliness standards and guest satisfaction.
✨Demonstrate Leadership Skills
As a Housekeeping Manager, you'll be leading a team. Be prepared to discuss your leadership style and provide examples of how you've successfully managed and motivated a team in previous roles.
✨Know the Company Values
Familiarise yourself with The Sonas Collection's mission and values, especially their focus on Highland Hospitality. This will help you align your answers with what they are looking for in a candidate.
✨Prepare for Operational Questions
Expect questions about daily housekeeping operations and how you would handle challenges. Think about how you would plan rotas, manage staff training, and ensure smooth coordination between departments.
