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- Tasks: Manage warranty claims and support technicians in a fast-paced automotive workshop.
- Company: Dynamic automotive service provider in Reading, Berkshire.
- Benefits: Competitive salary, monthly bonus, 33 days holiday, and vehicle leasing options.
- Why this job: Join a team focused on quality and innovation in the automotive industry.
- Qualifications: Experience in automotive warranty and strong technical understanding required.
- Other info: Enjoy Monday to Friday hours with excellent career growth opportunities.
The predicted salary is between 24000 - 36000 £ per year.
An experienced Warranty Specialist is required to support workshop operations and manage warranty processes within a fast-paced automotive service environment. The role focuses on improving repair quality, reducing warranty errors, and supporting technicians to ensure vehicles are fixed right first time.
Responsibilities
- Manage and process warranty and goodwill claims accurately
- Provide technical support and guidance to vehicle technicians
- Monitor repair quality through inspections and testing
- Ensure compliance with service and warranty standards
- Support parts processes and repair progression
- Liaise with manufacturer systems and technical support channels
Requirements
- Experience in automotive warranty administration
- Strong technical and mechanical understanding
- Familiarity with dealership management systems (DMS)
- Full UK Driving Licence
- Ability to work in a fast-paced workshop environment
- Strong customer service and communication skills
Desirable
- Level 3 Vehicle Maintenance or Auto-Electrical qualification
- EV/Hybrid vehicle certification
Benefits
- Competitive salary plus monthly bonus (IRO £40,000)
- 33 days holiday
- Monday to Friday working hours (no shifts)
- Vehicle leasing options
- Pension, life assurance & wellbeing
Warranty Specialist employer: The Solution Automotive
Contact Detail:
The Solution Automotive Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Warranty Specialist
✨Tip Number 1
Network like a pro! Reach out to people in the automotive industry, especially those who work in warranty roles. A friendly chat can lead to insider info about job openings that aren't even advertised yet.
✨Tip Number 2
Show off your skills! When you get the chance to meet potential employers, whether at a job fair or an informal meet-up, bring along examples of your work or success stories. It’s all about proving you can make a difference in their workshop.
✨Tip Number 3
Don’t just apply and wait! Follow up on your applications with a quick email or call. It shows you're genuinely interested and can help you stand out from the crowd. Plus, it gives you a chance to reiterate why you’re the perfect fit for the Warranty Specialist role.
✨Tip Number 4
Use our website to apply! We’ve got loads of resources to help you nail that interview. Check out tips on common questions and how to showcase your technical knowledge effectively. Let’s get you that job!
We think you need these skills to ace Warranty Specialist
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience in automotive warranty administration and any relevant technical qualifications. We want to see how your skills match the role, so don’t be shy about showcasing your strengths!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re passionate about the Warranty Specialist role and how your background makes you the perfect fit. Keep it engaging and personal – we love to see your personality!
Show Off Your Technical Skills: Since this role requires a strong technical understanding, make sure to mention any specific experiences or certifications you have that relate to vehicle maintenance or warranty processes. We’re looking for someone who can hit the ground running!
Apply Through Our Website: We encourage you to apply directly through our website for the best chance of getting noticed. It’s super easy, and you’ll be able to keep track of your application status. Plus, we love seeing applications come in through our own platform!
How to prepare for a job interview at The Solution Automotive
✨Know Your Warranty Processes
Make sure you brush up on warranty processes and common errors in the automotive industry. Being able to discuss specific examples of how you've managed warranty claims or improved repair quality will show that you’re not just familiar with the role, but that you can hit the ground running.
✨Show Off Your Technical Skills
Since the role requires a strong technical understanding, be prepared to talk about your experience with vehicle maintenance and any relevant qualifications. If you have experience with EV/Hybrid vehicles, make sure to highlight that as it’s a desirable skill for this position.
✨Demonstrate Your Customer Service Skills
This job isn’t just about the technical side; communication is key! Think of examples where you’ve successfully liaised with technicians or customers to resolve issues. Showing that you can maintain a positive relationship while ensuring compliance with service standards will set you apart.
✨Familiarise Yourself with DMS
If you’re familiar with dealership management systems, make sure to mention it during the interview. If not, do a bit of research beforehand. Understanding how these systems work will demonstrate your readiness to adapt quickly to the workshop environment.
