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Parts Advisor - Stratford
Franchised Motorcycle Dealership
We are currently recruiting for an exciting opportunity for a Parts Advisor to join a successful motorcycle dealership.
This is a fantastic opportunity for someone who is passionate about motorcycles and enjoys working in a customer-focused environment. The successful candidate will play an important role in supporting both retail customers and the workshop team, ensuring parts and accessories are identified, ordered and supplied accurately and efficiently.
The Role
As a Parts Advisor, you will be responsible for delivering excellent customer service while ensuring the smooth and efficient operation of the Parts Department.
Your day-to-day responsibilities will include:
Liaising with customers, suppliers, technicians and manufacturers
Identifying, ordering and supplying motorcycle parts and accessories
Processing parts orders accurately and efficiently
Maintaining accurate stock records
Handling customer enquiries both in person and by telephone
Supporting the workshop with parts requirements
Ensuring the Parts Department is organised, professional and efficient
Providing a high level of customer service at all times
About You
To be successful in this role, you will be customer-focused, organised and able to manage multiple priorities effectively.
Previous experience within a Parts Department, automotive environment, motorcycle dealership or retail customer service role would be advantageous. xgikmsk However, full training will be provided for the right candidate.
You will have:
Excellent communication and customer service skills
Strong organisational and administrative abilities
A keen eye for detail and a commitment to accuracy
The ability to work effectively both independently and as part of a team
Good IT and system skills
A positive, proactive attitude and willingness to learn
A genuine interest in motorcycles, parts and accessories
Benefits
The successful candidate will receive a comprehensive benefits package, including:
30 days annual leave, including Bank Holidays
Additional birthday holiday
Contributory pension scheme
Free eyecare vouchers
Life assurance - 3x annual salary
Employ
Please click on the apply button to read the full job description
Parts Advisor in Stratford-upon-Avon employer: The Solution Automotive
Join a thriving family-owned dealership group in Colne, where your expertise as a Sales Manager will be valued and rewarded. With a strong focus on employee development and a supportive work culture, you'll have the opportunity to lead a high-performing team while enjoying competitive compensation and benefits. This is not just a job; it's a chance to grow within a respected organisation that prioritises both customer satisfaction and staff well-being.
