Service Manager - Southport
Automotive Business
Our client, a fantastic, well established employer are now recruiting for a motivated Service Manager.
As an important member of the management team, you will be expected to run an efficient department, ensuring customer satisfaction at all times, motivating and training staff whilst improving processes and systems as well as driving the business forward.
Key Responsibilities:
- Maximise customer satisfaction by treating everyone as an individual and delivering an exceptional service experience
- Ensure the business maintains regular contact with all existing customers ensuring service levels are being met, issues are being resolved and further business opportunities identified.
- Monitor department performance against budget, identify any shortfall and implement plans to improve the performance
- Provide guidance, training and appraisals to each of the Service team to encourage a forward-thinking attitude which will help them achieve their full potential
- Encourage all staff to recognise additional business opportunities through the use of regular briefings and the implementation of appropriate systems and incentives.
- Recruit, select, train and develop staff as required
- Ensure dealer standards are met and systems and procedures are...
Service Manager in Southport employer: The Solution Automotive
Join a thriving family-owned dealership group in Colne, where your expertise as a Sales Manager will be valued and rewarded. With a strong focus on employee development and a supportive work culture, you'll have the opportunity to lead a high-performing team while enjoying competitive compensation and benefits. This is not just a job; it's a chance to grow within a respected organisation that prioritises both customer satisfaction and staff well-being.
