At a Glance
- Tasks: Drive customer satisfaction and retention through engaging calls and upselling products.
- Company: Prestigious car dealership with a focus on excellence and teamwork.
- Benefits: Competitive salary, commission, 25 days holiday, and discounts on retail shopping.
- Other info: Enjoy training opportunities, social events, and a supportive work environment.
- Why this job: Join a successful team and make a real impact in customer service.
- Qualifications: Previous experience in sales or similar roles is essential.
The predicted salary is between 22760 - 22760 £ per year.
Our client is looking to recruit a part-time Aftersales Retention Executive for their prestigious car dealership. The objective of the position is to drive work into the Aftersales department to increase profitability, making inbound and outbound calls to existing owners with customer satisfaction and retention being the main focus.
The successful candidate will be an excellent communicator who is driven, has an outstanding telephone manner and can demonstrate the following qualities and knowledge:
- Passion for customer service
- Ability to manage own workload
- Enthusiastic
- Ability to work under pressure
- Able to work as part of a team whilst using own initiative
- Maximise business opportunity, upselling products
- Accurate data inputting
- Self-motivated and target driven
- Adhering to brand standards
Previous experience in this or a similar role is essential, and a sales background would be a distinct advantage.
Working days are Monday, Tuesday and Friday 8:00am - 5:30pm, with Saturday mornings 8:30am - 12:30pm on a rota basis paid at overtime.
£22,760 Basic (Pro-rata) plus OT for Saturday mornings, £12.5k Commission (Pro-rata) Uncapped.
As you will be working with a highly successful and award-winning Retailer, the position offers:
- 25 days holiday (plus bank holidays), additional day's holiday on your birthday - pro-rata for part-time employment
- Discount retail shopping platform
- Preferential family rates within the brand
- Company pension scheme
- Death in Service policy
- Work wear supplied
- Childcare voucher scheme
- Cycle to work scheme
- Training, coaching and development funded
- Incentives and rewards
- Free tickets to local and national events
- Staff social events
- On site car parking
Interested? Apply today with an up to date CV.
Part Time Aftersales Retention Executive in Preston employer: The Solution Automotive
Join a prestigious car dealership in Preston as a Part Time Aftersales Retention Executive, where you will thrive in a supportive work culture that prioritises customer satisfaction and employee development. Enjoy competitive benefits including 25 days holiday, a generous commission structure, and opportunities for training and growth, all while being part of a dynamic team that values your contributions and encourages a healthy work-life balance.
