At a Glance
- Tasks: Drive customer satisfaction and retention through calls to existing car owners.
- Company: Prestigious car dealership in Preston with a focus on excellence.
- Benefits: Flexible part-time hours, competitive pay, and opportunities for growth.
- Other info: Work in a supportive environment with a focus on teamwork and initiative.
- Why this job: Join a dynamic team and make a real impact on customer experience.
- Qualifications: Excellent communication skills and previous experience in sales or customer service.
The predicted salary is between 26500 - 32000 £ per year.
Our client is looking to recruit a part-time Aftersales Retention Executive for their prestigious car dealership. The objective of the position is to drive work into the Aftersales department to increase profitability, making inbound and outbound calls to existing owners with customer satisfaction and retention being the main focus.
The successful candidate will be an excellent communicator who is driven, has an outstanding telephone manner and can demonstrate the following qualities and knowledge:
- Passion for customer service
- Ability to manage own workload
- Enthusiastic
- Ability to work under pressure
- Able to work as part of a team whilst using own initiative
- Maximise business opportunity, upselling products
- Accurate data inputting
- Self-motivated and target driven
- Adhering to brand standards
Previous experience in this or a similar role is essential, and a sales background would be a distinct advantage.
Working days are Monday, Tuesday and Friday 8:00am - 5:30pm, with Saturday mornings 8:30am - 12:30pm on a rota basis paid at overtime OR Tuesday and Friday 8:00am - 5:30pm, with Saturday mornings ...
Part Time Aftersales Retention Executive employer: The Solution Automotive
Join our prestigious car dealership in Preston as a Part Time Aftersales Retention Executive, where we prioritise customer satisfaction and employee growth. Our supportive work culture fosters teamwork and initiative, offering flexible hours and competitive pay, including overtime for Saturday shifts. With a focus on professional development and a passion for excellence, we provide an environment where your contributions are valued and rewarded.
