Find out more about this role by reading the information below, then apply to be considered.
Service Advisor
Franchised Motor Dealership - Glasgow
Service Advisor - Main Dealer
42.5 Hours per Week
Mon-Fri 9am-6pm, 1 in 2 Saturdays 8am-1pm
Salary from £29,879 DOE + Bonus + Excellent Benefits
Our client, a successful and well-established main dealer, is looking to recruit an experienced Service Advisor to join their friendly and supportive aftersales team. This is an excellent opportunity for someone with a strong customer service background and at least 1 year of main dealer experience who is looking for long-term career progression within a respected automotive group.
You'll be joining a business that genuinely values teamwork, communication and professional development. Each dealership operates like its own close-knit family, while also benefiting from the opportunities and stability of a larger dealer network.
The Role
As a Service Advisor, you will be the key link between customers and the workshop, ensuring every customer receives an outstanding experience from booking through to vehicle handover.
Key responsibilities include:
Managing customer bookings and service enquiries
Advising customers on maintenance and repair requirements
Upselling additional work where appropriate
Maintaining accurate records and handling confidential information
Working to deadlines in a busy aftersales environment
Delivering exceptional customer service at all times
We are looking for someone who can demonstrate:
A minimum of 1 year's main dealer Service Advisor experience
Excellent communication and interpersonal skills
Experience within a customer service or sales environment
Drive, commitment and enthusiasm
The ability to work as part of a team while taking ownership of customer relationships xgikmsk
A proven track record of delivering outstanding customer service
Residence within a commutable distance of Carlisle
Salary & Bonus
Starting salary from £29,879 depending on experience
Performance-related bonus scheme
Benefits
Industry-leading package
33 days annual leave
including bank holidays
Annual leave purchase and sale scheme
Pension scheme and life assurance
Vehicle purchase scheme
Discounts on service, bodyshop and parts
One paid
Please click on the apply button to read the full job description
Service Advisor in Glasgow employer: The Solution Automotive
Join a thriving family-owned dealership group in Colne, where your expertise as a Sales Manager will be valued and rewarded. With a strong focus on employee development and a supportive work culture, you'll have the opportunity to lead a high-performing team while enjoying competitive compensation and benefits. This is not just a job; it's a chance to grow within a respected organisation that prioritises both customer satisfaction and staff well-being.
