At a Glance
- Tasks: Support the Aftersales Manager in running a successful service department and enhancing customer satisfaction.
- Company: Join a leading franchised motor dealership with a strong reputation in the automotive industry.
- Benefits: Competitive salary, generous leave, pension scheme, and employee discounts.
- Other info: Enjoy ongoing training and excellent career progression opportunities.
- Why this job: Take your career to the next level while making a real impact on customer experiences.
- Qualifications: Experience in a main dealership and strong leadership skills are essential.
The predicted salary is between 38900 - 38900 £ per year.
An exciting opportunity has arisen for an experienced Assistant Aftersales Manager to join a successful main dealership representing one of the automotive industry's most recognised brands.
Working closely with the Aftersales Manager, you will support the day-to-day running of the Service Department, helping to drive performance, maximise efficiency, and deliver an outstanding customer experience. This is a fantastic opportunity for someone with strong aftersales experience who is ready to take the next step in their career.
Key Responsibilities- Support the effective management of the dealership's Aftersales operation.
- Lead, motivate and develop the service team to achieve departmental targets.
- Ensure the highest levels of customer satisfaction are maintained.
- Maximise departmental efficiency, productivity and profitability.
- Resolve customer concerns professionally and effectively.
- Support the achievement of key performance indicators and business objectives.
- Identify opportunities to improve processes and enhance performance.
- Previous experience within a main franchised dealership is essential.
- Strong knowledge of aftersales operations.
- Full working knowledge of Keyloop/Kerridge.
- Proven track record of delivering excellent customer service.
- Strong leadership, organisational and communication skills.
- Ability to lead by example and inspire a team.
- Salary from £38,900, depending on experience
- 45-hour working week
- 33 days annual leave including bank holidays
- Annual leave buy and sell scheme
- Pension scheme and life assurance
- Vehicle purchase scheme
- Discounts on servicing, parts and repairs
- Cycle to Work scheme
- Paid volunteering day each year
- Access to a wide range of employee discounts
- Ongoing training, development and career progression
If you have the experience, leadership skills and customer-focused approach we're looking for, we'd love to hear from you. Interested? Apply now or get in touch to find out more.
Assistant Aftersales Manager in Epsom employer: The Solution Automotive
Join a leading franchised motor dealership in the Epsom area, where your career as an Assistant Aftersales Manager will thrive in a supportive and dynamic environment. With a strong focus on employee development, you will benefit from ongoing training, generous annual leave, and a range of perks including discounts on vehicle servicing and a cycle to work scheme. This is not just a job; it's an opportunity to be part of a team that values customer satisfaction and professional growth.
