At a Glance
- Tasks: Provide expert service advice and ensure customer satisfaction in the automotive industry.
- Company: Leading automotive recruitment agency with a focus on growth and customer care.
- Benefits: Salary up to £28k plus uncapped OTE of £32k, Monday to Friday with alternate Saturday mornings.
- Why this job: Join a dynamic team and make a real difference in customer experiences.
- Qualifications: Experience in the motor industry and strong customer service skills.
- Other info: Great opportunity for career growth in a supportive environment.
The predicted salary is between 24000 - 28000 £ per year.
A leading automotive recruitment agency is seeking an experienced Service Advisor for their Chorley location. The role involves providing service advice, liaising with customers, and maintaining customer satisfaction.
Candidates should have experience in the motor industry and strong customer service skills.
The position offers a salary of up to £28k with an uncapped OTE of £32k, working Monday to Friday with alternate Saturday mornings.
Apply with your CV today!
Automotive Service Advisor — Customer-Focused & Growth in Chorley employer: The Solution Automotive
Contact Detail:
The Solution Automotive Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Automotive Service Advisor — Customer-Focused & Growth in Chorley
✨Tip Number 1
Network like a pro! Reach out to your contacts in the automotive industry and let them know you're on the lookout for a Service Advisor role. You never know who might have the inside scoop on an opening!
✨Tip Number 2
Practice your pitch! When you get the chance to chat with potential employers, make sure you can clearly explain how your experience aligns with their needs. Highlight your customer service skills and any relevant motor industry experience.
✨Tip Number 3
Stay proactive! Follow up after interviews or networking events. A quick thank-you email can keep you top of mind and show that you're genuinely interested in the position.
✨Tip Number 4
Don't forget to apply through our website! We’ve got loads of opportunities waiting for you, and applying directly can sometimes give you an edge over other candidates. Plus, it’s super easy!
We think you need these skills to ace Automotive Service Advisor — Customer-Focused & Growth in Chorley
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience in the motor industry and showcases your customer service skills. We want to see how you can bring value to our team!
Showcase Your Customer Focus: In your application, emphasise any previous roles where you've gone above and beyond for customers. We love candidates who are passionate about customer satisfaction!
Keep It Professional Yet Personal: While we appreciate a professional tone, don’t be afraid to let your personality shine through. A bit of warmth can make your application stand out from the crowd.
Apply Through Our Website: For the best chance of success, make sure to apply directly through our website. It’s the easiest way for us to review your application and get back to you quickly!
How to prepare for a job interview at The Solution Automotive
✨Know Your Stuff
Make sure you brush up on your automotive knowledge before the interview. Familiarise yourself with common service issues and solutions, as well as the latest trends in the motor industry. This will show that you're not just a people person but also someone who knows their way around a car.
✨Customer Service is Key
Since the role is all about customer satisfaction, prepare examples of how you've gone above and beyond for customers in the past. Think of specific situations where you turned a negative experience into a positive one. This will demonstrate your commitment to excellent service.
✨Practice Your Communication Skills
As a Service Advisor, you'll need to communicate effectively with both customers and technicians. Practice explaining complex automotive issues in simple terms. You might even want to role-play with a friend to get comfortable with this aspect of the job.
✨Show Your Growth Mindset
This position is about growth, so be ready to discuss how you've developed in previous roles. Talk about any training or certifications you've pursued and how they’ve helped you improve your skills. Employers love candidates who are eager to learn and grow within the company.