At a Glance
- Tasks: Be the go-to person for customers, managing bookings and ensuring top-notch service.
- Company: Join a well-established motor dealership with a supportive team culture.
- Benefits: Enjoy a competitive salary, bonuses, and excellent benefits.
- Other info: Work in a close-knit team while benefiting from a larger dealer network.
- Why this job: Kickstart your career in the automotive industry with real growth opportunities.
- Qualifications: Customer service experience and a year in a main dealer environment are essential.
Franchised Motor Dealership - Carlisle
42.5 Hours per Week Mon-Fri 9am-6pm, 1 in 2 Saturdays 8am-1pm
Salary from Β£29,879 DOE + Bonus + Excellent Benefits
Our client, a successful and well-established main dealer, is looking to recruit an experienced Service Advisor to join their friendly and supportive aftersales team. This is an excellent opportunity for someone with a strong customer service background and at least 1 year of main dealer experience who is looking for long-term career progression within a respected automotive group. You'll be joining a business that genuinely values teamwork, communication and professional development. Each dealership operates like its own close-knit family, while also benefiting from the opportunities and stability of a larger dealer network.
The Role
As a Service Advisor, you will be the key link between customers and the workshop, ensuring every customer receives an outstanding experience from booking through to vehicle handover. Key responsibilities include:
- Managing customer bookings and service enquiries
- Advising customers on maintenance and repair requirements
- Upselling additional work where appropriate
- Maintaining accurate records and handling confidential information
- Working to deadlines in a busy aftersales environment
Service Advisor in Carlisle employer: The Solution Automotive
Join a dynamic and supportive team as a Mobile Vehicle Technician in the Wembley area, where your skills will be valued and rewarded. With exceptional career progression opportunities, a performance-related bonus, and a generous 33 days of annual leave, this company prioritises employee well-being and growth. Enjoy the flexibility of a 24/7 operation that allows you to tailor your hours to fit your lifestyle while working from the comfort of your own driveway.