Service Advisor
Prestige Franchised Motor Dealership - Bristol
42.5 Hours per Week
Mon-Fri 8.30am-6pm, 1 in 4 Saturdays
Salary from £29,879 DOE + Bonus + Excellent Benefits
Our client, a successful and well-established main dealer, is looking to recruit an experienced Service Advisor to join their friendly and supportive aftersales team. This is an excellent opportunity for someone with a strong customer service background and at least 1 year of main dealer experience who is looking for long-term career progression within a respected automotive group.
You'll be joining a business that genuinely values teamwork, communication and professional development. Each dealership operates like its own close-knit family, while also benefiting from the opportunities and stability of a larger dealer network.
The Role
As a Service Advisor, you will be the key link between customers and the workshop, ensuring every customer receives an outstanding experience from booking through to vehicle handover.
Key responsibilities include:
Managing customer bookings and service enquiries
Advising customers on maintenance and repair requirements
Upselling additional work where appropriate
Maintaining accurate records and handling confidential information
Working to deadlines in a busy aftersales environment
Delivering exceptional customer service at all times
We are looking for someone who can demonstrate:
A minimum of 1 year's main dealer Service Advisor experience
Excellent communication and interpersonal skills
Experience within a customer service or sales environment
Drive, commitment and enthusiasm
The ability to work as part of a team while taking ownership of customer relationships
A proven track record of delivering outstanding customer service
Residence within a commutable distance of Carlisle
Salary & Bonus
Starting salary from £29,879 depending on experience
Performance-related bonus scheme
Benefits
Industry-leading package
33 days annual leave
including
Service Advisor in Bristol employer: The Solution Automotive
Join a thriving family-owned dealership group in Colne, where your expertise as a Sales Manager will be valued and rewarded. With a strong focus on employee development and a supportive work culture, you'll have the opportunity to lead a high-performing team while enjoying competitive compensation and benefits. This is not just a job; it's a chance to grow within a respected organisation that prioritises both customer satisfaction and staff well-being.
