At a Glance
- Tasks: Be the go-to person for customers, managing their service journey from start to finish.
- Company: Join a busy main dealer in Keighley with a supportive team atmosphere.
- Benefits: Earn a competitive salary with bonuses, pension, and employee discounts.
- Other info: Great long-term career prospects and ongoing training opportunities.
- Why this job: Make a real impact by delivering exceptional customer service in a fast-paced environment.
- Qualifications: Previous Service Advisor experience and Pinnacle knowledge required.
The predicted salary is between 30000 - 38000 £ per year.
Franchised Motor Dealership - Keighley area
Main Dealer | £29,000 Basic | OTE £32,500
Are you an experienced Service Advisor with Pinnacle experience looking for your next opportunity? We are currently recruiting on behalf of a busy and successful main dealer seeking a confident and customer-focused Service Advisor to join their aftersales team. This is an excellent opportunity to join a professional dealership where you'll play a key role in delivering exceptional customer service while working in a fast-paced environment.
The Role
As the first point of contact for customers, you'll ensure every service journey is handled efficiently and professionally, from booking vehicles in through to handover. Your responsibilities will include:
- Booking customer vehicles in for servicing and repairs
- Liaising with the workshop throughout the repair process
- Keeping customers updated on the progress of their vehicle
- Preparing estimates and invoices
- Identifying and upselling additional work where appropriate
- Delivering an outstanding customer experience at every stage
- Using the Pinnacle dealer management system on a daily basis
What We're Looking For
- Previous Service Advisor experience within a main dealer (6 months minimum)
- Experience using Pinnacle
- Excellent communication and organisational skills
- Ability to work well under pressure in a busy aftersales department
- A positive, professional and customer-focused attitude
- Full UK driving licence
Hours
Monday to Friday: 8:30am - 5:30pm
1 in 3 Saturday mornings
Salary & Benefits
- £29,000 Basic Salary
- OTE £32,500
- Performance-related bonus
- Company pension
- Manufacturer training and ongoing development
- Employee discounts
- Supportive and friendly team environment
- Excellent long-term career prospects
Why Apply?
This is a fantastic opportunity for a Service Advisor who already has Pinnacle experience and wants to hit the ground running in a busy, well-established main dealership. If you're passionate about customer service, enjoy working in a fast-paced environment and are looking for a role where your experience will be valued, we'd love to hear from you.
Interested, apply in confidence today.
Service Advisor in Yorkshire employer: The Solution Automotive Limited
Join a highly regarded main dealer as a Mobile Vehicle Technician in the vibrant Edinburgh area, where you will enjoy exceptional career progression and an industry-leading package. With flexible working hours, generous annual leave, and unique benefits like a vehicle purchase scheme and toolbox insurance, this role offers a rewarding work culture that prioritises employee growth and well-being. Embrace the opportunity to enhance your skills with IMI Level 3 training in Electric Vehicle Maintenance while being part of a supportive team dedicated to delivering high standards of service.
Contact Details:
The Solution Automotive Limited Recruitment Team
