At a Glance
- Tasks: Be the go-to person for customers, managing their service journey from start to finish.
- Company: Join a busy and successful main dealer in the Keighley area.
- Benefits: Competitive salary with OTE, professional development, and a dynamic work environment.
- Other info: Enjoy a supportive team atmosphere with opportunities for growth.
- Why this job: Make a real difference in customer experiences while thriving in a fast-paced setting.
- Qualifications: Previous Service Advisor experience and familiarity with Pinnacle required.
The predicted salary is between 26550 - 32450 £ per year.
Find out exactly what skills, experience, and qualifications you will need to succeed in this role before applying below.
Franchised Motor Dealership - Keighley area
Main Dealer | £29,000 Basic | OTE £32,500
Are you an experienced Service Advisor with Pinnacle experience looking for your next opportunity? We are currently recruiting on behalf of a busy and successful main dealer seeking a confident and customer-focused Service Advisor to join their aftersales team. This is an excellent opportunity to join a professional dealership where you'll play a key role in delivering exceptional customer service while working in a fast-paced environment.
The Role
As the first point of contact for customers, you'll ensure every service journey is handled efficiently and professionally, from booking vehicles in through to handover. Your responsibilities will include:
- Booking customer vehicles in for servicing and repairs
- Liaising with the workshop throughout the repair process
- Keeping customers updated on the progress of their vehicle
- Preparing estimates and invoices
- Identifying and upselling additional work where appropriate
- Delivering an outstanding customer experience at every stage
- Using the Pinnacle dealer management system on a daily basis
What We're Looking For
- Previous Service Advisor experience within a main dealer (6 months minimum)
- Experience using Pinnacle
- Excellent communication and organisational skills
- Ability to work well under pressure in a busy aftersales department
- A positive, professional and customer-focused attitude
- Full UK driving licence
Hours
Monday to Friday: 8:30am - 5:30pm, 1 in 3 Saturday mornings
Service Advisor in York employer: The Solution Automotive Limited
Join a highly regarded main dealer as a Mobile Vehicle Technician in the vibrant Edinburgh area, where you will enjoy exceptional career progression and an industry-leading package. With flexible working hours, generous annual leave, and unique benefits like a vehicle purchase scheme and toolbox insurance, this role offers a rewarding work culture that prioritises employee growth and well-being. Embrace the opportunity to enhance your skills with IMI Level 3 training in Electric Vehicle Maintenance while being part of a supportive team dedicated to delivering high standards of service.
Contact Details:
The Solution Automotive Limited Recruitment Team
