At a Glance
- Tasks: Support the Service Manager and lead a dynamic team in a busy automotive environment.
- Company: Thriving motor dealership in Manchester with strong growth potential.
- Benefits: Competitive salary, OTE earnings, and genuine career progression opportunities.
- Other info: Fast-paced environment with a supportive team and long-term career prospects.
- Why this job: Join a well-established business and make a real impact in aftersales service.
- Qualifications: Experience in automotive aftersales and strong leadership skills required.
The predicted salary is between 35000 - 35000 £ per year.
We are currently recruiting for an experienced Assistant Service Manager on behalf of a successful and growing automotive business in the local area. This is an excellent opportunity for a strong Service Advisor, Senior Service Advisor, or existing Assistant Service Manager looking to join a busy aftersales operation with a strong earning potential and clear career progression.
Key Responsibilities:
- Supporting the Service Manager with daily department operations
- Overseeing and motivating the team
- Ensuring high levels of customer service are maintained
- Managing workshop loading and workflow
- Assisting with KPI performance and departmental targets
- Handling customer queries and escalations professionally
- Maintaining strong communication between workshop and front-of-house teams
Requirements:
- Previous experience within an automotive aftersales environment
- Strong leadership or supervisory experience
- Excellent customer service and organisational skills
- Ability to work in a fast-paced dealership environment
- Kerridge / DMS experience advantageous but not essential
Package:
- £35,000 basic salary
- £53,000 OTE
- 45-hour working week
- 1 in 4 Saturdays
- Genuine long-term career prospects
If you’re looking for your next step within automotive aftersales and want to join a well-established business offering stability and progression, apply now for a confidential discussion.
Assistant Service Manager in Warrington employer: The Solution Automotive Limited
Join a thriving automotive business in Manchester as an Assistant Service Manager, where you will benefit from a supportive work culture that prioritises employee growth and development. With a competitive salary package and clear career progression opportunities, this role offers a chance to excel in a dynamic environment while being part of a team that values high levels of customer service and collaboration.
Contact Details:
The Solution Automotive Limited Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Assistant Service Manager in Warrington
✨Tip Number 1
Network like a pro! Reach out to your connections in the automotive industry and let them know you're on the lookout for an Assistant Service Manager role. You never know who might have the inside scoop on a great opportunity!
✨Tip Number 2
Prepare for those interviews! Research the company and its culture, and think about how your experience aligns with their needs. Practise common interview questions so you can showcase your leadership and customer service skills confidently.
✨Tip Number 3
Follow up after your interviews! A quick thank-you email can go a long way in making a lasting impression. It shows your enthusiasm for the role and keeps you fresh in their minds.
✨Tip Number 4
Don't forget to apply through our website! We’ve got loads of opportunities waiting for you, and applying directly can sometimes give you an edge. Plus, we’re here to support you every step of the way!
We think you need these skills to ace Assistant Service Manager in Warrington
Some tips for your application 🫡
Tailor Your CV:Make sure your CV is tailored to the Assistant Service Manager role. Highlight your experience in the automotive aftersales environment and any leadership roles you've held. We want to see how your skills match what we're looking for!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you're the perfect fit for our team. Mention specific experiences that demonstrate your customer service skills and ability to manage a busy workshop.
Showcase Your Achievements:Don’t just list your responsibilities; showcase your achievements! If you’ve improved KPIs or enhanced customer satisfaction in previous roles, let us know. Numbers and examples can really make your application stand out.
Apply Through Our Website:We encourage you to apply through our website for a smoother process. It helps us keep track of your application and ensures you’re considered for the role. Plus, it’s super easy to do!
How to prepare for a job interview at The Solution Automotive Limited
✨Know Your Stuff
Make sure you brush up on your automotive aftersales knowledge. Understand the key responsibilities of an Assistant Service Manager and be ready to discuss how your previous experience aligns with these tasks. This will show that you're not just interested in the role, but that you genuinely understand what it entails.
✨Showcase Your Leadership Skills
Since this role involves overseeing and motivating a team, be prepared to share examples of how you've successfully led a team in the past. Think about specific situations where you improved team performance or handled challenges effectively. This will demonstrate your capability to manage and inspire others.
✨Customer Service is Key
Highlight your customer service skills during the interview. Be ready to discuss how you've handled customer queries and escalations in previous roles. Providing concrete examples will illustrate your ability to maintain high levels of customer satisfaction, which is crucial for this position.
✨Ask Smart Questions
Prepare some thoughtful questions to ask at the end of your interview. Inquire about the dealership's approach to KPIs or how they support their staff's career progression. This shows that you're engaged and serious about the role, plus it gives you valuable insights into the company culture.
