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- Tasks: As a Vehicle Damage Assessor, you'll estimate repairs and communicate with customers about their vehicles.
- Company: The Solution Automotive Recruitment has been connecting candidates with the UK Motor Trade since 1999.
- Benefits: Enjoy up to £45K salary, flexible hours, bonuses, and discounts on electric vehicles!
- Why this job: Join an award-winning team known for excellent customer service and career growth opportunities.
- Qualifications: Experience in automotive repair, ATA accreditation, and strong customer service skills are required.
- Other info: Work in a supportive environment with access to medical advice and a competitive pension scheme.
The predicted salary is between 36000 - 54000 £ per year.
Vehicle Damage Assessor / Estimator – Bolton Area We are looking for a VDA/Estimator in the Bolton area. Up to £45K basic and a whole host of other perks, benefits, overtime and bonuses! 40 hours per week, Monday to Thursday, up to 10pm with flexibility on start and finish times. Responsibilities: Carry out computerised estimates using Audatex Communicate with customers to provide repair information and an indication of completion time Compile all relevant information and complete supporting documentation Record all estimate / repair information on the Advance system Monitor progress of the vehicle through the repair process Negotiate estimates with the Engineer when required Discuss claim related issues with the Engineers To identify opportunities for non-insurance related repairs To conduct mobile and drive by estimates To maintain and secure allocated equipment To assist other team members as and when required Qualifications: Proven experience or knowledge of working in the automotive repair industry ATA Accredited Customer service skills – experience of delivery high quality service to customers Planning and organisational skills Flexibility and adaptability managing workflow across a number of department/specialisms Valid driving licence Benefits A competitive bonus scheme Group income protection with access to a GP and medical advice 24 hours per day for yourself and your family Excellent benefits and rewards packages Competitive employer matched pension contributions Discounts on products and services Savings and benefits schemes Discounts and schemes for electric vehicle purchase for all employees Holding several main manufacturer approvals – Jaguar, Land Rover, Mercedes Benz, BMW, Mini, and Volkswagen Well known for prestigious award winning in the industry, customer service, apprenticeships, and IT systems fields If this sounds like you we would love to hear from you, please apply with an up to date CV and we will be in touch to discuss your application further. Who are you applying to? The Solution Automotive Recruitment have been placing candidates into the UK Motor Trade since 1999. We have a fantastic relationship with all our clients and candidates across the country, many very long standing relationships. If you are skilled and experienced Automotive candidate, we want to hear from you and rest assured, you’ll be dealing with a person, not just a consultant! Unfortunately due to the volume of applications we get, we can only respond to the candidates who match the criteria set for this vacancy. We will retain your CV on our database and make contact as and when suitable vacancies arise. We will NEVER send your CV anywhere without your permission JBRP1_UKTJ
The Solution Automotive Limited | Vehicle Damage Assessor | bolton, greater manchester employer: The Solution Automotive Limited
Contact Detail:
The Solution Automotive Limited Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land The Solution Automotive Limited | Vehicle Damage Assessor | bolton, greater manchester
✨Tip Number 1
Familiarize yourself with Audatex software, as it's a key tool for the role. Consider taking an online course or tutorial to enhance your skills and show your commitment to mastering the necessary technology.
✨Tip Number 2
Highlight your customer service experience during any conversations or interviews. Being able to communicate effectively with customers about repair processes and timelines is crucial for this position.
✨Tip Number 3
Network within the automotive industry, especially in the Bolton area. Attend local events or join online forums to connect with professionals who might provide insights or referrals for the job.
✨Tip Number 4
Prepare to discuss your experience with non-insurance related repairs. Think of examples where you've identified opportunities for such repairs, as this could set you apart from other candidates.
We think you need these skills to ace The Solution Automotive Limited | Vehicle Damage Assessor | bolton, greater manchester
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience in the automotive repair industry, especially any relevant roles as a Vehicle Damage Assessor or Estimator. Use keywords from the job description to align your skills with what they are looking for.
Craft a Strong Cover Letter: Write a cover letter that showcases your customer service skills and your ability to manage workflow across different departments. Mention specific examples of how you've delivered high-quality service in previous roles.
Highlight Relevant Qualifications: If you have ATA accreditation or any other relevant qualifications, make sure to mention them prominently in your application. This will demonstrate your commitment to the industry and your professional expertise.
Follow Up: After submitting your application, consider sending a polite follow-up email to express your continued interest in the position. This can help keep your application top of mind for the hiring team.
How to prepare for a job interview at The Solution Automotive Limited
✨Show Your Automotive Knowledge
Make sure to highlight your experience in the automotive repair industry. Be prepared to discuss specific examples of your work, especially any experience with computerised estimating systems like Audatex.
✨Demonstrate Customer Service Skills
Since customer service is key in this role, share examples of how you've successfully communicated with customers in the past. Emphasize your ability to provide clear repair information and manage expectations.
✨Be Ready for Technical Questions
Expect questions related to vehicle damage assessment and repair processes. Brush up on your technical knowledge and be ready to discuss how you would handle various scenarios that may arise during the estimating process.
✨Highlight Flexibility and Teamwork
Discuss your ability to adapt to changing workflows and collaborate with team members. Provide examples of how you've worked across different departments or specialisms to achieve a common goal.
