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- Tasks: Be the go-to person for customers in the Aftersales department, ensuring top-notch service.
- Company: Join a well-established dealer group with a strong reputation in the UK Motor Trade.
- Benefits: Enjoy perks like enhanced leave, career development, and even a company apartment in Spain!
- Why this job: This role offers great customer interaction, career growth, and a supportive work culture.
- Qualifications: Exceptional customer service skills or experience as a service advisor is a must.
- Other info: Temporary position with potential for permanent placement; apply now to kickstart your career!
The predicted salary is between 21000 - 35000 £ per year.
Service Advisor – Bolton area Temporary Position Our client, a well established franchised dealer group, is looking to recruit an experienced Service Advisor on a temporary 6 month contract, with potential to develop into a permanent role. As a Service Advisor you will the first point of contact for customers in the Aftersales department, you will check vehicles in and out, liaise with your customers ensuring the best possible customer experience and securing future work as necessary. Working hours/days: Mon – Fri – 8.30am to 5.30pm 1 in 2 Saturdays Salary: £28k Basic + Bonus Responsibilities include but are not limited to: Dealing with customers’ requirements for service and repair work in an efficient and courteous manner. To carry out systematic follow up, up-sell and prospecting activities in order to maintain and build the volume of work for the service department. Deliver exceptional levels of customer service You will also be required to promote additional products and services as well as working with the Workshop Controller and the Service Manager. Further training and development with huge career prospects Company Benefits: Enhanced Annual Leave Company Sick Pay Career Development Time and a half for Overtime Long Service Awards Discounted Car Schemes Discount and Saving Scheme Staff Retention Rewards Employee of the Month Company Events and Gifts Company Apartment in Spain for you and your family Bonus & Commission Pension Options Free Flue Jabs and Eye Tests Confidential Wellness Support Free Tea and Coffee Do you have exceptional customer skills or experience in a customer service advisor role? If yes to the above question, don’t hesitate, apply NOW! Who are you applying to? The Solution Automotive Recruitment have been placing candidates into the UK Motor Trade since 1999. We have a fantastic relationship with all our clients and candidates across the country, many very long standing relationships. If you are skilled and experienced Automotive candidate, we want to hear from you and rest assured, you’ll be dealing with a person, not just a consultant! Unfortunately due to the volume of applications we get, we can only respond to the candidates who match the criteria set for this vacancy. We will retain your CV on our database and make contact as and when suitable vacancies arise. We will NEVER send your CV anywhere without your permission JBRP1_UKTJ
The Solution Automotive Limited | Service Advisor | bolton, greater manchester employer: The Solution Automotive Limited
Contact Detail:
The Solution Automotive Limited Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land The Solution Automotive Limited | Service Advisor | bolton, greater manchester
✨Tip Number 1
Familiarize yourself with the specific services and products offered by The Solution Automotive. This knowledge will help you engage confidently with customers and demonstrate your understanding of their needs during the interview.
✨Tip Number 2
Highlight any previous experience in customer service, especially in the automotive industry. Be prepared to share specific examples of how you've handled customer inquiries or resolved issues effectively.
✨Tip Number 3
Showcase your communication skills by practicing how you would explain complex automotive services to a customer. Being able to simplify technical jargon will set you apart as a Service Advisor.
✨Tip Number 4
Research common follow-up techniques and upselling strategies used in the automotive service industry. Being knowledgeable about these practices will demonstrate your proactive approach to securing future work for the service department.
We think you need these skills to ace The Solution Automotive Limited | Service Advisor | bolton, greater manchester
Some tips for your application 🫡
Highlight Customer Service Skills: Make sure to emphasize your exceptional customer service skills in your application. Provide specific examples of how you've dealt with customers in previous roles, especially in a service advisor capacity.
Tailor Your CV: Customize your CV to reflect the responsibilities mentioned in the job description. Focus on your experience with service and repair work, as well as any upselling or prospecting activities you've undertaken.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for the automotive industry and your commitment to delivering exceptional customer experiences. Mention why you are interested in this temporary position and how it aligns with your career goals.
Proofread Your Application: Before submitting your application, carefully proofread all documents to ensure there are no spelling or grammatical errors. A polished application reflects your attention to detail and professionalism.
How to prepare for a job interview at The Solution Automotive Limited
✨Showcase Your Customer Service Skills
As a Service Advisor, exceptional customer service is key. Prepare examples from your past experiences where you successfully handled customer inquiries or resolved issues. This will demonstrate your ability to provide the best possible customer experience.
✨Understand the Automotive Industry
Familiarize yourself with the basics of automotive service and repair. Knowing common terms and processes will help you communicate effectively with both customers and the workshop team, showcasing your commitment to the role.
✨Prepare for Common Interview Questions
Anticipate questions related to handling difficult customers, upselling services, and managing multiple tasks. Practicing your responses will help you feel more confident during the interview.
✨Express Your Interest in Career Development
The job offers significant career prospects. Be sure to express your enthusiasm for growth and development within the company. This shows that you are not only interested in the position but also in contributing to the company's success long-term.
