Service Advisor
Prestige Franchised Motor Dealership - Staines, Surrey
42.5 Hours per Week
1 in 3 Saturdays
Salary from £32,177 DOE + Bonus + Excellent Benefits
Our client, a successful and well-established main dealer, is looking to recruit an experienced Service Advisor to join their friendly and supportive aftersales team. This is an excellent opportunity for someone with a strong customer service background and at least 1 year of main dealer experience who is looking for long-term career progression within a respected automotive group.
You'll be joining a business that genuinely values teamwork, communication and professional development. Each dealership operates like its own close-knit family, while also benefiting from the opportunities and stability of a larger dealer network.
The Role
As a Service Advisor, you will be the key link between customers and the workshop, ensuring every customer receives an outstanding experience from booking through to vehicle handover.
Key responsibilities include:
Managing customer bookings and service enquiries
Advising customers on maintenance and repair requirements
Upselling additional work where appropriate
Maintaining accurate records and handling confidential information
Working to deadlines in a busy aftersales environment
Delivering exceptional customer service at all times
We are looking for someone who can demonstrate:
A minimum of 1 year's main dealer Service Advisor experience
Excellent communication and interpersonal skills
Experience within a customer service or sales environment
Drive, commitment and enthusiasm
The ability to work as part of a team while taking ownership of customer relationships
A proven track record of delivering outstanding customer service
Residence within a commutable distance of Carlisle
Salary & Bonus
Starting salary from £32,177 depending on experience
Performance-related bonus scheme
Benefits
Industry-leading package
33 days annual leave
including
Service Advisor in Staines employer: The Solution Automotive Limited
Join a well-established automotive team in Leeds as an MOT Tester, where you will enjoy a competitive salary and bonus package in a stable working environment. Our company fosters a supportive work culture that values high standards and employee growth, ensuring you have the opportunity to excel in your career while providing exceptional service to our customers.
Contact Details:
The Solution Automotive Limited Recruitment Team
