At a Glance
- Tasks: Welcome customers, manage bookings, and support the workshop team with admin tasks.
- Company: Join a friendly automotive workshop team in Preston.
- Benefits: Competitive salary of £29,120, skill development, and a supportive work environment.
- Other info: Opportunity for growth in the automotive industry with a professional team.
- Why this job: Be a key player in a busy workshop and enhance your customer service skills.
- Qualifications: Good computer skills, excellent communication, and a positive attitude are essential.
The predicted salary is between 29120 - 29120 £ per year.
We are looking for a friendly, organised and customer-focused Service Reception Administrator to join our busy vehicle workshop team. This is an excellent opportunity for someone who enjoys working with people, is confident using computers and has great attention to detail.
As Service Reception Administrator, you will be an important part of the day-to-day running of our workshop, providing a welcoming and professional service to customers while supporting the workshop team with administration.
- Welcoming customers and dealing with enquiries in a friendly and professional manner
- Booking vehicles into the workshop and arranging appointments
- Answering telephone calls and responding to emails
- Updating customer and vehicle records
- Preparing and processing paperwork and invoices
- Liaising with technicians and the workshop team
- Keeping customers updated regarding their vehicles
- Using computer systems and workshop software
- Carrying out general administrative duties to support the smooth running of the department
We are looking for someone who:
- Has good computer skills and is comfortable learning new systems
- Has excellent people and communication skills
- Is friendly, approachable and professional
- Is organised and able to manage several tasks at once
- Has good attention to detail
- Can work well as part of a team
- Is reliable, punctual and takes pride in their work
- Has a positive attitude and a willingness to learn
Previous experience within a vehicle workshop, service department or automotive industry is essential, but personality, organisation and customer service skills are also equally important.
Salary: £29,120.00 per annum. You will be joining a friendly and professional team in a busy vehicle workshop, with the opportunity to develop your skills and become an important part of the business.
If you are organised, computer literate, enjoy dealing with people and are looking for a varied role within the automotive industry, we would love to hear from you.
Service Reception Administrator employer: The Solution Automotive Limited
Join a highly regarded main dealer as a Mobile Vehicle Technician in the vibrant Edinburgh area, where you will enjoy exceptional career progression and an industry-leading package. With flexible working hours, generous annual leave, and unique benefits like a vehicle purchase scheme and toolbox insurance, this role offers a rewarding work culture that prioritises employee growth and well-being. Embrace the opportunity to enhance your skills with IMI Level 3 training in Electric Vehicle Maintenance while being part of a supportive team dedicated to delivering high standards of service.
Contact Details:
The Solution Automotive Limited Recruitment Team
