Service Quality Specialist

Service Quality Specialist

Preston Full-Time 30000 - 42000 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Ensure top-notch service quality and handle warranty-related tasks at a prestigious dealership.
  • Company: Join a well-respected franchised motor dealership known for excellence.
  • Benefits: Enjoy a dynamic work environment with opportunities for growth and development.
  • Why this job: Perfect for tech-savvy individuals wanting to step away from hands-on mechanics while still making an impact.
  • Qualifications: Looking for skilled technicians with a strong diagnostic background.
  • Other info: This role is ideal for those seeking a fresh challenge in the automotive industry.

The predicted salary is between 30000 - 42000 £ per year.

Job Description

Service Quality Specialist – Preston

Prestige Franchised Motor Dealership

Our client is looking to recruit a Service Quality Specialist at their prestigious dealership.

In many ways this is a Warranty related role, but our client is looking for someone who is technical. So, this would suit a skilled and diagnostic technician who is looking to 'get off the spanners'!

It will be your responsibility to e…

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Service Quality Specialist employer: The Solution Automotive Limited

At our prestigious dealership in Preston, we pride ourselves on fostering a dynamic work environment that values technical expertise and employee growth. As a Service Quality Specialist, you will benefit from comprehensive training programs, competitive compensation, and a supportive culture that encourages innovation and collaboration. Join us to elevate your career while contributing to a team dedicated to delivering exceptional service quality.
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Contact Detail:

The Solution Automotive Limited Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Service Quality Specialist

✨Tip Number 1

Make sure to highlight your technical skills and diagnostic experience during the interview. Since this role is focused on service quality, demonstrating your understanding of warranty processes and how they relate to technical issues will set you apart.

✨Tip Number 2

Familiarize yourself with the latest trends in automotive service quality and warranty management. Being knowledgeable about industry standards can show that you're proactive and committed to excellence in service.

✨Tip Number 3

Prepare examples from your past work where you improved service quality or resolved complex technical issues. Real-life scenarios can effectively demonstrate your problem-solving abilities and technical expertise.

✨Tip Number 4

Network with professionals in the automotive industry, especially those who have experience in service quality roles. They can provide insights and tips that could be beneficial for your application and interview process.

We think you need these skills to ace Service Quality Specialist

Technical Expertise
Diagnostic Skills
Warranty Management
Attention to Detail
Customer Service Skills
Problem-Solving Skills
Communication Skills
Quality Assurance
Data Analysis
Time Management
Team Collaboration
Adaptability
Report Writing
Process Improvement

Some tips for your application 🫡

Understand the Role: Make sure you fully understand the responsibilities of a Service Quality Specialist. Highlight your technical skills and experience in diagnostics, as this is crucial for the role.

Tailor Your CV: Customize your CV to emphasize relevant experience in warranty roles and technical expertise. Use specific examples that demonstrate your problem-solving abilities and attention to detail.

Craft a Compelling Cover Letter: Write a cover letter that connects your background as a technician with the requirements of the Service Quality Specialist position. Show enthusiasm for moving into a quality assurance role and how your skills can benefit the dealership.

Proofread Your Application: Before submitting, carefully proofread your application materials. Ensure there are no spelling or grammatical errors, as these can create a negative impression.

How to prepare for a job interview at The Solution Automotive Limited

✨Show Your Technical Expertise

Since the role requires a technical background, be prepared to discuss your experience with diagnostics and repairs. Highlight specific examples where your technical skills made a difference in service quality.

✨Understand Warranty Processes

Familiarize yourself with warranty processes and how they relate to service quality. Be ready to explain how you can ensure compliance and improve customer satisfaction through effective warranty management.

✨Demonstrate Problem-Solving Skills

Prepare to share instances where you've successfully resolved complex issues. This will showcase your ability to think critically and act decisively, which is crucial for a Service Quality Specialist.

✨Ask Insightful Questions

Engage with the interviewer by asking questions about the dealership's approach to service quality and customer feedback. This shows your genuine interest in the role and helps you understand their expectations better.

Service Quality Specialist
The Solution Automotive Limited
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