Service Manager: Lead Auto Service & Customer Experience

Service Manager: Lead Auto Service & Customer Experience

Full-Time 40500 - 49500 £ / year (est.) No working from home possible
The Solution Automotive Limited

At a Glance

  • Tasks: Lead the service department and ensure exceptional customer satisfaction.
  • Company: Join a well-established automotive group in Southport, Merseyside.
  • Benefits: Competitive salary of £60,000 and opportunities for team development.
  • Other info: Be part of a high-performance team in a dynamic environment.
  • Why this job: Make a real impact by optimising processes and driving continuous improvement.
  • Qualifications: Experience in service management and a passion for customer experience.

The predicted salary is between 40500 - 49500 £ per year.

The Solution Automotive Limited in Southport, Merseyside, North West UK seeks a Service Manager to lead the service department and ensure top-tier customer satisfaction, based in Southport.

You will coach and train staff, optimise workshop processes and systems, and drive continuous improvement across the business in a full-time capacity.

The role offers a competitive salary of £60,000 per year with opportunities to develop a high-performance team within a well established automotive group.

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Service Manager: Lead Auto Service & Customer Experience employer: The Solution Automotive Limited

Join a highly regarded main dealer as a Mobile Vehicle Technician in the vibrant Edinburgh area, where you will enjoy exceptional career progression and an industry-leading package. With flexible working hours, generous annual leave, and unique benefits like a vehicle purchase scheme and toolbox insurance, this role offers a rewarding work culture that prioritises employee growth and well-being. Embrace the opportunity to enhance your skills with IMI Level 3 training in Electric Vehicle Maintenance while being part of a supportive team dedicated to delivering high standards of service.

The Solution Automotive Limited

Contact Details:

The Solution Automotive Limited Recruitment Team

We think you need these skills to ace Service Manager: Lead Auto Service & Customer Experience

Leadership Skills
Coaching and Training
Customer Service Excellence
Workshop Process Optimisation
Continuous Improvement
Team Development
Communication Skills