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For Companies At a Glance
- Tasks: Assist customers with service and repair needs while ensuring top-notch customer service.
- Company: Join a well-established franchised dealer group known for its friendly culture.
- Benefits: Enjoy a competitive salary, flexible hours, 22 days holiday, and your birthday off!
- Why this job: Be part of a supportive team with opportunities for training and career growth.
- Qualifications: Experience in automotive service advising is preferred but not mandatory.
- Other info: Work in a state-of-the-art facility with a family-run business vibe.
The predicted salary is between 24000 - 42000 £ per year.
Our client, a well-established franchised dealer group, is looking to recruit an experienced Service Advisor.
Responsibilities:
- To deal with customer requirements for service and repair in an efficient and courteous manner to ensure the highest standard of Customer Service.
- To organise the loading of the workshop in an efficient manner to ensure efficient utilisation of workshop capacity.
- To carry out customer follow up and prospecting activities to maintain and build the volume of work within the workshop and promote the sale of accessories, tyres, Lifestyle products, insurance, etc.
- Responsible for liaising with Service customers and designated contact for maintaining good relations and updates with regards to vehicles.
- Explain and issue the customer with the Vehicle Health Check report.
What's on offer:
- Salary - £30k Basic £35k OTE
- Monday - Friday 8am to 6pm
- 1 in 3 Saturdays (part of contracted hours) 8.30am to 12.30pm
- 22 days holiday plus bank holidays AND your birthday off!
- Employee Car Scheme
- Family run business and friendly culture
- Specialist training
- Brand accreditation
- Ongoing development and achievable career path
- State of the art facility and working environment
- Life Assurance Scheme
Interested??? Apply now in the strictest of confidence!
Locations
Service Advisor in Warrington, Cheshire employer: The Solution Automotive Limited
Contact Detail:
The Solution Automotive Limited Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Service Advisor in Warrington, Cheshire
✨Tip Number 1
Familiarise yourself with the specific services and products offered by the dealership. Understanding their unique selling points will help you engage more effectively with customers and demonstrate your knowledge during interviews.
✨Tip Number 2
Network within the automotive industry, especially in Warrington. Attend local events or join online forums to connect with current employees or other professionals who can provide insights about the dealership's culture and expectations.
✨Tip Number 3
Prepare to discuss your previous experience in customer service and how it relates to the role of a Service Advisor. Be ready to share specific examples of how you've handled customer inquiries and resolved issues efficiently.
✨Tip Number 4
Research common challenges faced by Service Advisors in the automotive industry. Being able to discuss these challenges and how you would address them can set you apart from other candidates during the interview process.
We think you need these skills to ace Service Advisor in Warrington, Cheshire
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand the responsibilities and requirements of a Service Advisor. Tailor your application to highlight relevant experience in customer service and automotive knowledge.
Craft a Compelling CV: Ensure your CV is up-to-date and clearly outlines your previous experience in similar roles. Emphasise your skills in customer relations, workshop management, and any relevant automotive qualifications.
Write a Strong Cover Letter: In your cover letter, express your enthusiasm for the role and the company. Mention specific examples of how you've successfully managed customer service and contributed to workshop efficiency in past positions.
Proofread Your Application: Before submitting, thoroughly proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism.
How to prepare for a job interview at The Solution Automotive Limited
✨Know the Company
Before your interview, take some time to research the franchised motor dealership. Understand their values, services, and what sets them apart in the industry. This knowledge will help you tailor your answers and show genuine interest.
✨Demonstrate Customer Service Skills
As a Service Advisor, excellent customer service is key. Prepare examples from your past experiences where you successfully handled customer inquiries or resolved issues. Highlight your ability to communicate effectively and maintain good relationships with clients.
✨Familiarise Yourself with Vehicle Health Checks
Since you'll be explaining Vehicle Health Check reports to customers, make sure you understand what these entail. Be ready to discuss how you would communicate technical information in a way that is clear and helpful for customers.
✨Show Enthusiasm for the Role
Express your passion for the automotive industry and your eagerness to contribute to the team. Employers appreciate candidates who are not only qualified but also genuinely excited about the opportunity to work with them.
