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For Companies At a Glance
- Tasks: Be the go-to person for customers, ensuring they receive top-notch service and updates.
- Company: Join a well-established dealership with a strong reputation in the automotive industry.
- Benefits: Enjoy 25 days holiday, life assurance, profit share, and employee discounts.
- Why this job: This role offers excellent training and clear career progression in a supportive environment.
- Qualifications: Previous automotive customer service experience and strong communication skills are essential.
- Other info: Apply in confidence; we value personal connections over just being a number.
The predicted salary is between 30000 - 32000 £ per year.
Service Advisor
Franchised Motor Dealership – Southampton
Salary: £30,000-£32,000 basic (DOE)
OTE: Up to £39,000
Hours: Mon-Fri (45 hrs per week) + 1 in 3 Saturday mornings (paid overtime)
Are you passionate about delivering excellent customer service? We\’re looking for a Service Advisor to join a well-established dealership team in Southampton.
You\’ll be the key link between customers and the workshop – providing updates, managing expectations, and ensuring every customer enjoys a first-class experience
What\’s on offer:
- 25 days holiday + bank holidays
- Life assurance & pension scheme
- Profit share & bonus schemes
- Wellbeing support & employee discounts (retail & servicing)
- Excellent training & clear career progression opportunities
What we\’re looking for:
- Previous automotive customer service experience
- Strong organisation and attention to detail
- Tech-savvy with good communication skills
- A proactive, customer-focused mindset
Interested? Apply today in the strictest of confidence!
Who are you applying to?
The Solution Automotive Recruitment have been placing candidates into the UK Motor Trade since 1999. We have a fantastic relationship with all our clients and candidates across the country, many very long standing relationships. If you are skilled and experienced Automotive candidate, we want to hear from you and rest assured, you\’ll be dealing with a person, not just a consultant!
Unfortunately due to the volume of applications we get, we can only respond to the candidates who match the criteria set for this vacancy. We will retain your CV on our database and make contact as and when suitable vacancies arise. We will NEVER send your CV anywhere without your permission
Service Advisor in Southampton employer: The Solution Automotive Limited
Contact Detail:
The Solution Automotive Limited Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Service Advisor in Southampton
✨Tip Number 1
Familiarise yourself with the specific services and products offered by the dealership. This knowledge will not only help you answer customer queries effectively but also demonstrate your genuine interest in the role during any discussions.
✨Tip Number 2
Practice your communication skills, especially in a customer service context. Role-playing scenarios with friends or family can help you articulate how you would handle various customer situations, showcasing your proactive mindset.
✨Tip Number 3
Network with current or former employees of the dealership or similar businesses. They can provide valuable insights into the company culture and expectations, which can be beneficial when discussing your fit for the role.
✨Tip Number 4
Prepare questions to ask during the interview that reflect your understanding of the role and the dealership's operations. This shows your enthusiasm and helps you stand out as a candidate who is genuinely interested in contributing to their success.
We think you need these skills to ace Service Advisor in Southampton
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand the key responsibilities and requirements for the Service Advisor position. Tailor your application to highlight how your skills and experience align with what they are looking for.
Highlight Relevant Experience: Make sure to emphasise any previous automotive customer service experience in your CV and cover letter. Use specific examples to demonstrate your strong organisation, attention to detail, and proactive customer-focused mindset.
Craft a Compelling Cover Letter: Write a personalised cover letter that showcases your passion for delivering excellent customer service. Mention why you are interested in this particular dealership and how you can contribute to their team.
Proofread Your Application: Before submitting, thoroughly proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism, which is crucial for a Service Advisor role.
How to prepare for a job interview at The Solution Automotive Limited
✨Showcase Your Customer Service Skills
As a Service Advisor, your ability to deliver excellent customer service is crucial. Prepare examples from your previous experience where you successfully managed customer expectations or resolved issues, highlighting your proactive approach.
✨Demonstrate Your Organisational Skills
Being organised is key in this role. During the interview, discuss how you prioritise tasks and manage your time effectively, especially in a busy environment like a motor dealership.
✨Be Tech-Savvy
Since the role requires being tech-savvy, be ready to talk about any relevant software or tools you've used in previous positions. Familiarity with automotive systems or customer management software can set you apart.
✨Prepare Questions for the Interviewer
Show your interest in the role and the company by preparing thoughtful questions. Ask about the team dynamics, training opportunities, or how success is measured in the Service Advisor position.
