Service Advisor

Service Advisor

Full-Time 29000 - 35000 £ / year (est.) No working from home possible
The Solution Automotive Limited

At a Glance

  • Tasks: Be the friendly face for customers, ensuring top-notch service and support.
  • Company: Established franchised motor dealership with a strong reputation.
  • Benefits: Competitive salary, bonuses, enhanced leave, and career development opportunities.
  • Other info: Enjoy perks like discounted car schemes and wellness support.
  • Why this job: Join a dynamic team and make a real difference in customer experiences.
  • Qualifications: Experience in customer service, ideally within a car dealership.

The predicted salary is between 29000 - 35000 £ per year.

Service Advisor Franchised Motor Dealership - Salisbury Our client is looking for a service advisor for its busy site in Salisbury to join the team. Salary: Basic £29,500 | OTE £35,000 This is a customer focused role. You will be providing a professional service to customers whilst their vehicle is with us, and tracking its progress through our workshops. Liaising with colleagues within the workshop and parts department. Providing customers with additional work requirements and costs. Scheduling and recording work whilst maintaining an efficient and courteous manner. In the Service Advisor role, you will provide exceptional administrative support to the aftersales team by assisting with file auditing, booking services, preparing orders, invoicing and registering new cars. About you: You will be a team player with experience within a customers focused role preferably within the automotive or high-end industry but not essential. You will have a flexible and proactive approach with excellent time management and administrative skills. Benefits: - Competitive Uncapped Bonus Scheme - 30 days annual leave (including Bank Holidays) - Additional day off for your birthday - Contributory Pension Scheme - Life Assurance - Employee Assistance Program - 24/7 helpline and mental health support - Ongoing training and development - brand-specific and in-house programs - Clear opportunities for career growth within a company that values your development. If this sounds like you, we would love to hear from you, please apply with an up to date CV and we will be in touch to discuss your application further. Who are you applying to? The Solution Automotive Recruitment have been placing candidates into the UK Motor Trade since 1999. We have a fantastic relationship with all our clients and candidates across the country, many very long standing relationships. If you are skilled and experienced Automotive candidate, we want to hear from you and rest assured, you'll be dealing with a person, not just a consultant! Unfortunately due to the volume of applications we get, we can only respond to the candidates who match the criteria set for this vacancy. We will retain your CV on our database and make contact as and when suitable vacancies arise. We will NEVER send your CV anywhere without your permission JBRP1_UKTJ

Service Advisor employer: The Solution Automotive Limited

Join a well-established franchised motor dealership in Southport, where exceptional customer service is at the heart of our operations. We offer a supportive work culture with extensive training and career development opportunities, alongside attractive benefits such as enhanced annual leave, discounted car schemes, and even a company apartment in Spain for you and your family. With a focus on employee well-being and recognition, we ensure that our Service Advisors thrive in a rewarding environment that values their contributions.

The Solution Automotive Limited

Contact Details:

The Solution Automotive Limited Recruitment Team

StudySmarter Expert Advice🤫

We think this is how you could land Service Advisor

Tip Number 1

Get to know the company inside out! Research their values, services, and recent news. This way, when you chat with them, you can show off your knowledge and passion for what they do.

Tip Number 2

Practice your customer service skills! Think of scenarios you might face as a Service Advisor and how you'd handle them. Role-playing with a friend can help you feel more confident when it’s your turn to shine.

Tip Number 3

Network like a pro! Connect with people in the automotive industry on LinkedIn or at local events. You never know who might have the inside scoop on job openings or can put in a good word for you.

Tip Number 4

Apply through our website! We make it super easy for you to find the right role. Plus, we’re always on the lookout for talented individuals like you, so don’t miss out on your chance to join a fantastic team!

We think you need these skills to ace Service Advisor

Customer Service Skills
Communication Skills
Problem-Solving Skills
Sales Skills
Attention to Detail
Time Management
Relationship Building

Some tips for your application 🫡

Tailor Your CV:Make sure your CV is tailored to the Service Advisor role. Highlight your customer service experience and any relevant skills that match the job description. We want to see how you can bring value to our team!

Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you're the perfect fit for the role and how your experience aligns with what we’re looking for. Keep it friendly and professional, just like us!

Show Off Your Customer Skills:Since this role is all about customer interaction, make sure to showcase your exceptional customer service skills in your application. Share specific examples of how you've gone above and beyond for customers in the past.

Apply Through Our Website:We encourage you to apply through our website for a smoother process. It helps us keep track of your application and ensures you don’t miss out on any updates. Plus, it’s super easy!

How to prepare for a job interview at The Solution Automotive Limited

Know Your Stuff

Before the interview, brush up on your knowledge of the automotive industry and the specific services offered by the dealership. Familiarise yourself with common customer queries and how to address them effectively.

Showcase Your Customer Service Skills

As a Service Advisor, exceptional customer service is key. Prepare examples from your past experiences where you went above and beyond for a customer. This will demonstrate your ability to create a positive customer experience.

Practice Active Listening

During the interview, practice active listening. Make sure to fully understand the questions being asked and respond thoughtfully. This shows that you value communication and are attentive to customer needs.

Ask Insightful Questions

At the end of the interview, have a few questions ready about the dealership's approach to customer service or their training programmes. This not only shows your interest in the role but also helps you gauge if the company is the right fit for you.