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For Companies At a Glance
- Tasks: Be the friendly face for customers, ensuring top-notch service and support.
- Company: Established franchised motor dealership with a strong reputation.
- Benefits: Competitive salary, bonuses, enhanced leave, and career development opportunities.
- Why this job: Join a dynamic team and make a real difference in customer experiences.
- Qualifications: Experience in customer service, ideally within a car dealership.
- Other info: Enjoy perks like discounted car schemes and wellness support.
The predicted salary is between 29000 - 35000 £ per year.
Service Advisor
Franchised Motor Dealership – North West London
Our client is looking for a driven experienced Service Advisor to join their prestige aftersales department.
We are looking for a Service Advisor who has the ability to work to deadlines and handle sensitive and confidential information.
You\’ll have excellent communication skills and experience in a selling/customer service environment.
In addition to a strong people background we are looking for applicants who can demonstrate drive, commitment and enthusiasm along with willingness to contribute to your team and more importantly your customers.
Salary: Basic of £30,000
OTE: £42,000+
Monday to Friday: 8am – 6pm
1 in 4 Saturdays: 8.30am – 1pm
What they can offer:
Drive a great deal with discounts on new and used cars, plus servicing offers
Company pension scheme
Prioritise your wellbeing with dedicated support for you and your family
24/7 access to healthcare professionals, ensuring you get the expert advice you need quickly and easily
Earn financial rewards when you refer a friend to join the team
Keep learning and growing with our training and development opportunities for everyone.
If you\’re looking for a new challenge, apply today with an up to date CV.
Who are you applying to?
The Solution Automotive Recruitment have been placing candidates into the UK Motor Trade since 1999. We have a fantastic relationship with all our clients and candidates across the country, many very long standing relationships. If you are skilled and experienced Automotive candidate, we want to hear from you and rest assured, you\’ll be dealing with a person, not just a consultant!
Unfortunately due to the volume of applications we get, we can only respond to the candidates who match the criteria set for this vacancy. We will retain your CV on our database and make contact as and when suitable vacancies arise. We will NEVER send your CV anywhere without your permission
Service Advisor employer: The Solution Automotive Limited
Contact Detail:
The Solution Automotive Limited Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Service Advisor
✨Tip Number 1
Get to know the company inside out! Research their values, services, and recent news. This way, when you chat with them, you can show off your knowledge and passion for what they do.
✨Tip Number 2
Practice your customer service skills! Think of scenarios you might face as a Service Advisor and how you'd handle them. Role-playing with a friend can help you feel more confident when it’s your turn to shine.
✨Tip Number 3
Network like a pro! Connect with people in the automotive industry on LinkedIn or at local events. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 4
Apply through our website! We make it super easy for you to find the right role. Plus, we’re always on the lookout for talented individuals like you, so don’t miss out on your chance to join a fantastic team!
We think you need these skills to ace Service Advisor
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Service Advisor role. Highlight your customer service experience and any relevant skills that match the job description. We want to see how you can bring value to our team!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're the perfect fit for the role and how your experience aligns with what we’re looking for. Keep it friendly and professional, just like us!
Show Off Your Customer Skills: Since this role is all about customer interaction, make sure to showcase your exceptional customer service skills in your application. Share specific examples of how you've gone above and beyond for customers in the past.
Apply Through Our Website: We encourage you to apply through our website for a smoother process. It helps us keep track of your application and ensures you don’t miss out on any updates. Plus, it’s super easy!
How to prepare for a job interview at The Solution Automotive Limited
✨Know Your Stuff
Before the interview, brush up on your knowledge of the automotive industry and the specific services offered by the dealership. Familiarise yourself with common customer queries and how to address them effectively.
✨Showcase Your Customer Service Skills
As a Service Advisor, exceptional customer service is key. Prepare examples from your past experiences where you went above and beyond for a customer. This will demonstrate your ability to create a positive customer experience.
✨Practice Active Listening
During the interview, practice active listening. Make sure to fully understand the questions being asked and respond thoughtfully. This shows that you value communication and are attentive to customer needs.
✨Ask Insightful Questions
At the end of the interview, have a few questions ready about the dealership's approach to customer service or their training programmes. This not only shows your interest in the role but also helps you gauge if the company is the right fit for you.
