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For Companies At a Glance
- Tasks: Be the first point of contact for customers and ensure exceptional service.
- Company: Join a top-rated motor trade employer in the North West.
- Benefits: Enjoy a competitive salary with OTE and a supportive work environment.
- Why this job: Great opportunity to enhance customer experience and grow your skills in a prestigious setting.
- Qualifications: Experience in a customer service advisor role, preferably in a prestige dealership.
- Other info: Apply today with your CV and become part of a fantastic team!
The predicted salary is between 28575 - 32075 £ per year.
Service Advisor
Franchised Motor Dealership – Bolton
Our client is looking for an experienced Service Advisor to join the team at their Bolton site.
Salary: up to £27k Basic, uncapped OTE of £32k
Working Days/Hours: Mon to Fri, 8.30am to 5.30pm
1 in 2 Saturday mornings
The ideal candidate:
Experience in the motor industry and/or service advisor role
No specific qualifications needed
A good level of computer literacy
A keen eye for detail
Someone who has a passion to make things work – keep moving forward to reach the finish line everyday
Good customer service skills
Ability to work under pressure
If this sounds like you, apply today with an up to date CV!
Who are you applying to?
The Solution Automotive Recruitment have been placing candidates into the UK Motor Trade since 1999. We have a fantastic relationship with all our clients and candidates across the country, many very long standing relationships. If you are skilled and experienced Automotive candidate, we want to hear from you and rest assured, you\’ll be dealing with a person, not just a consultant!
Unfortunately due to the volume of applications we get, we can only respond to the candidates who match the criteria set for this vacancy. We will retain your CV on our database and make contact as and when suitable vacancies arise. We will NEVER send your CV anywhere without your permission
Service Advisor employer: The Solution Automotive Limited
Contact Detail:
The Solution Automotive Limited Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Service Advisor
✨Tip Number 1
Familiarise yourself with the specific services and products offered by the dealership. This knowledge will help you engage confidently with customers and demonstrate your understanding of their needs during the interview.
✨Tip Number 2
Highlight your customer service skills and any experience in a prestige environment. Be prepared to share examples of how you've gone above and beyond for customers, as this is crucial for a Service Advisor role.
✨Tip Number 3
Network within the automotive industry, especially with professionals who have worked in similar roles. They can provide insights into the dealership's culture and expectations, which can be beneficial during your application process.
✨Tip Number 4
Prepare for potential scenario-based questions in the interview. Think about how you would handle difficult customer situations or upselling opportunities, as these are key aspects of the Service Advisor position.
We think you need these skills to ace Service Advisor
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience as a Service Advisor, especially in a prestige dealership. Focus on customer service skills, vehicle knowledge, and any upselling experience you have.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for the automotive industry and your commitment to delivering exceptional customer service. Mention specific examples of how you've successfully handled customer interactions in the past.
Highlight Relevant Experience: In your application, emphasise any previous roles where you dealt with customer service, particularly in the automotive sector. Include details about your responsibilities and achievements that align with the job description.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail, which is crucial for a Service Advisor role.
How to prepare for a job interview at The Solution Automotive Limited
✨Know the Company
Before your interview, do some research on the dealership. Understand their values, customer service philosophy, and any recent news or achievements. This will help you tailor your answers and show genuine interest.
✨Demonstrate Customer Service Skills
As a Service Advisor, exceptional customer service is key. Prepare examples from your past experience where you successfully handled customer queries or complaints. Highlight your ability to communicate effectively and resolve issues.
✨Familiarise Yourself with Automotive Terms
Brush up on automotive terminology and common service procedures. Being able to speak the language of the industry will not only impress your interviewers but also demonstrate your commitment to the role.
✨Prepare for Role-Playing Scenarios
Be ready for potential role-playing exercises during the interview. You might be asked to handle a mock customer interaction. Practising these scenarios can help you feel more confident and showcase your problem-solving skills.