At a Glance
- Tasks: Be the go-to person for customers, ensuring they have an amazing experience from start to finish.
- Company: Join a well-established motor dealership that values teamwork and growth.
- Benefits: Competitive salary, performance bonuses, and 33 days of annual leave.
- Other info: Work in a friendly team atmosphere while enjoying the stability of a larger network.
- Why this job: Kickstart your career in a supportive environment with real opportunities for progression.
- Qualifications: 1 year of Service Advisor experience and a passion for customer service.
The predicted salary is between 31500 - 38500 £ per year.
Franchised Motor Dealership - Wimbledon area
42.5 Hours per Week
Mon-Fri 9am-6pm, 1 in 2 Saturdays 8am-1pm
Salary from £32,200 DOE + Bonus + Excellent Benefits
Our client, a successful and well-established main dealer, is looking to recruit an experienced Service Advisor to join their friendly and supportive aftersales team. This is an excellent opportunity for someone with a strong customer service background and at least 1 year of main dealer experience who is looking for long-term career progression within a respected automotive group.
You will be joining a business that genuinely values teamwork, communication and professional development. Each dealership operates like its own close-knit family, while also benefiting from the opportunities and stability of a larger dealer network.
The Role
As a Service Advisor, you will be the key link between customers and the workshop, ensuring every customer receives an outstanding experience from booking through to vehicle handover.
Key responsibilities include:
- Managing customer bookings and service enquiries
- Advising customers on maintenance and repair requirements
- Upselling additional work where appropriate
- Maintaining accurate records and handling confidential information
- Working to deadlines in a busy aftersales environment
- Delivering exceptional customer service at all times
We are looking for someone who can demonstrate:
- A minimum of 1 year's main dealer Service Advisor experience
- Excellent communication and interpersonal skills
- Experience within a customer service or sales environment
- Drive, commitment and enthusiasm
- The ability to work as part of a team while taking ownership of customer relationships
- A proven track record of delivering outstanding customer service
Residence within a commutable distance of Wimbledon
Salary & Bonus
Starting salary from £32,200 depending on experience
Performance-related bonus scheme
Benefits
Industry-leading package
33 days annual leave
Service Advisor in Ruislip employer: The Solution Automotive Limited
Join a highly regarded main dealer as a Mobile Vehicle Technician in the vibrant Edinburgh area, where you will enjoy exceptional career progression and an industry-leading package. With flexible working hours, generous annual leave, and unique benefits like a vehicle purchase scheme and toolbox insurance, this role offers a rewarding work culture that prioritises employee growth and well-being. Embrace the opportunity to enhance your skills with IMI Level 3 training in Electric Vehicle Maintenance while being part of a supportive team dedicated to delivering high standards of service.
Contact Details:
The Solution Automotive Limited Recruitment Team
