Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Manage warranty claims and support technicians in a fast-paced automotive workshop.
- Company: Join a leading automotive recruitment agency with strong industry connections.
- Benefits: Competitive salary, monthly bonuses, 33 days holiday, and vehicle leasing options.
- Why this job: Make a real impact on vehicle repair quality and customer satisfaction.
- Qualifications: Experience in automotive warranty and strong technical understanding required.
- Other info: Enjoy a Monday to Friday schedule with excellent career growth opportunities.
An experienced Warranty Specialist is required to support workshop operations and manage warranty processes within a fast-paced automotive service environment. The role focuses on improving repair quality, reducing warranty errors, and supporting technicians to ensure vehicles are fixed right first time.
Key Responsibilities
- Manage and process warranty and goodwill claims accurately
- Provide technical support and guidance to vehicle technicians
- Monitor repair quality through inspections and testing
- Ensure compliance with service and warranty standards
- Support parts processes and repair progression
- Liaise with manufacturer systems and technical support channels
Requirements
- Experience in automotive warranty administration
- Strong technical and mechanical understanding
- Familiarity with dealership management systems (DMS)
- Full UK Driving Licence
- Ability to work in a fast-paced workshop environment
- Strong customer service and communication skills
Desirable
- Level 3 Vehicle Maintenance or Auto-Electrical qualification
- EV/Hybrid vehicle certification
Benefits
- Competitive salary plus monthly bonus (IRO £40,000)
- 33 days holiday
- Monday to Friday working hours (no shifts)
- Vehicle leasing options
- Pension, life assurance & wellbeing support
If this sounds like you, we would love to hear from you, please apply with an up to date CV and we will be in touch to discuss your application further.
Warranty Specialist in Reading employer: The Solution Automotive Limited
Contact Detail:
The Solution Automotive Limited Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Warranty Specialist in Reading
✨Tip Number 1
Network like a pro! Reach out to your contacts in the automotive industry and let them know you're on the hunt for a Warranty Specialist role. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by brushing up on your technical knowledge. Since this role requires strong mechanical understanding, be ready to discuss specific warranty processes and how you've improved repair quality in past roles.
✨Tip Number 3
Showcase your customer service skills during interviews. As a Warranty Specialist, you'll need to communicate effectively with technicians and customers alike, so share examples of how you've handled challenging situations in the past.
✨Tip Number 4
Don't forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, we love connecting with skilled candidates like you, so make sure to get your CV in there!
We think you need these skills to ace Warranty Specialist in Reading
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience in automotive warranty administration and any relevant qualifications. We want to see how your skills match the role, so don’t be shy about showcasing your technical understanding!
Show Off Your Communication Skills: Since strong customer service and communication skills are key for this role, include examples in your application that demonstrate how you've effectively communicated with technicians or customers in the past. We love a good story!
Be Clear and Concise: When writing your application, keep it straightforward. Use bullet points where possible and avoid jargon unless it’s relevant to the role. We appreciate clarity, and it helps us see your qualifications at a glance!
Apply Through Our Website: We encourage you to apply directly through our website. It makes the process smoother for both of us, and ensures your application gets the attention it deserves. Plus, we’re excited to hear from you!
How to prepare for a job interview at The Solution Automotive Limited
✨Know Your Stuff
Make sure you brush up on your automotive warranty processes and technical knowledge. Familiarise yourself with common warranty errors and how to resolve them, as well as the dealership management systems you might encounter. This will show that you're not just a candidate, but someone who understands the ins and outs of the role.
✨Showcase Your Experience
Prepare specific examples from your past work where you've successfully managed warranty claims or improved repair quality. Use the STAR method (Situation, Task, Action, Result) to structure your answers. This will help you demonstrate your expertise and how you can add value to their team.
✨Ask Smart Questions
At the end of the interview, don’t shy away from asking insightful questions about the company’s warranty processes or their approach to technician support. This shows your genuine interest in the role and helps you gauge if the company is the right fit for you.
✨Be Personable
Remember, communication skills are key in this role. Practice being friendly and approachable during the interview. A positive attitude can go a long way in making a great impression, especially in a customer-focused environment like automotive services.
