Service Manager Franchised Motor Dealership - Wigan Our client, a fantastic, well established employer are now recruiting for a motivated Service Manager As an important member of the management team, you will be expected to run an efficient department, ensuring customer satisfaction at all times, motivating and training staff whilst improving processes and systems as well as driving the business forward. Maximise customer satisfaction by treating everyone as an individual and delivering an exceptional service experience * Ensure the business maintains regular contact with all existing customers ensuring service levels are being met, issues are being resolved and further business opportunities identified. * Monitor department performance against budget, identify any shortfall and implement plans to improve the performance * Provide guidance, training and appraisals to each of the Service team to encourage a forward-thinking attitude which will help them achieve their full potential * Encourage all staff to recognise additional business opportunities through the use of regular briefings and the implementation of appropriate systems and incentives. * The ability to train, coach and motivate the Service team to develop them to their full potential * A customer focused individual with an uncompromising attitude to delivering excellent Customer service and maintain a customer centric culture within the Service team * Innovative individual, willing to explore new methods of driving performance * A full and valid UK driving Licence The Solution Automotive Recruitment have been placing candidates into the UK Motor Trade since 1999. If you are skilled and experienced Automotive candidate, we want to hear from you and rest assured, you'll be dealing with a person, not just a consultant! We will retain your CV on our database and make contact as and when suitable vacancies arise.
Head of Training Services in Manchester employer: The Solution Automotive Limited
Join a well-established automotive team in Leeds as an MOT Tester, where you will enjoy a competitive salary and bonus package in a stable working environment. Our company fosters a supportive work culture that values high standards and employee growth, ensuring you have the opportunity to excel in your career while providing exceptional service to our customers.
Contact Details:
The Solution Automotive Limited Recruitment Team
