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- Tasks: Support the Service Manager and lead a dynamic front-of-house team.
- Company: Franchised Motor Dealership in Coulsdon with a focus on professional growth.
- Benefits: Competitive salary, overtime potential, and career progression opportunities.
- Other info: Fast-paced environment with a supportive team culture.
- Why this job: Step into management and make a real impact in a busy service department.
- Qualifications: Experience as a Service Advisor and strong communication skills.
The predicted salary is between 36000 - 36000 £ per year.
We have a great Assistant Service Manager role in the Coulsdon area - this is a great opportunity to step into management and build your leadership career within a busy, professional service department.
We're looking for a confident, driven individual who knows how a service desk runs and is ready to take on more responsibility. As Assistant Service Manager, you'll support the Service Manager in the day-to-day running of the department. You'll help lead the front-of-house team, keep operations running smoothly, and ensure customers receive an excellent experience every time.
Key Responsibilities:- Support the Service Manager in overseeing daily operations
- Motivate and guide the Service Advisor team
- Maintain high levels of customer satisfaction
- Help drive department performance and profitability
- Handle escalated customer queries professionally
- Ensure smooth workflow between workshop and front desk
- Strong experience as a Service Advisor
- Ready to step into a leadership/management role
- Excellent communication and organisation skills
- Customer-focused with a proactive approach
- Ability to work in a fast-paced environment
- £36,000 Basic Salary | £50,000 OTE
- Monday to Friday, 08:00 to 18:00
- Saturdays: 1 in 3 (due to move to 1 in 4)
This is an ideal opportunity for someone looking to progress their career, gain management experience, and make a real impact in a growing service department.
Interested? Apply now or get in touch to find out more.
Assistant Service Manager in London employer: The Solution Automotive Limited
Contact Detail:
The Solution Automotive Limited Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Assistant Service Manager in London
✨Tip Number 1
Network like a pro! Reach out to your connections in the automotive industry and let them know you're on the lookout for an Assistant Service Manager role. You never know who might have the inside scoop on a great opportunity!
✨Tip Number 2
Prepare for interviews by practising common questions related to service management. Think about how you can showcase your experience as a Service Advisor and how it translates into leadership skills. Confidence is key!
✨Tip Number 3
Don’t just apply anywhere; focus on companies that align with your career goals. Use our website to find roles that excite you, and tailor your approach to each one. Show them why you’re the perfect fit!
✨Tip Number 4
Follow up after interviews! A quick thank-you email can go a long way in making you memorable. It shows your enthusiasm for the role and keeps you on their radar as they make their decision.
We think you need these skills to ace Assistant Service Manager in London
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience as a Service Advisor and any leadership roles you've had. We want to see how your skills match the Assistant Service Manager role, so don’t be shy about showcasing your achievements!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're the perfect fit for this role. Share your passion for customer service and how you can contribute to our busy service department.
Show Off Your Communication Skills: Since communication is key in this role, make sure your application reflects your ability to convey information clearly and professionally. We love candidates who can express themselves well, both in writing and verbally!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re proactive – a quality we value!
How to prepare for a job interview at The Solution Automotive Limited
✨Know Your Stuff
Before the interview, brush up on your knowledge of how a service desk operates. Understand the key responsibilities of an Assistant Service Manager and be ready to discuss how your experience as a Service Advisor has prepared you for this role.
✨Showcase Your Leadership Skills
Prepare examples of times when you've motivated or guided a team. Think about specific situations where you’ve handled escalated customer queries or improved customer satisfaction. This will demonstrate your readiness for a management position.
✨Communicate Clearly
Practice articulating your thoughts clearly and confidently. Good communication is crucial in this role, so be prepared to discuss how you would maintain high levels of customer satisfaction and ensure smooth workflow between the workshop and front desk.
✨Ask Insightful Questions
At the end of the interview, have a few questions ready that show your interest in the company and the role. Ask about the team dynamics, the challenges they face, or how success is measured in the department. This shows you're proactive and genuinely interested in making an impact.