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- Tasks: Lead a dynamic service department and drive team performance to exceed targets.
- Company: Prestigious motor dealership known for its excellent working environment.
- Benefits: Competitive salary, generous holiday allowance, pension scheme, and staff discounts.
- Why this job: Join a successful team and make a real impact in the automotive industry.
- Qualifications: Proven experience in managing teams and delivering exceptional customer satisfaction.
- Other info: Exciting career growth opportunities in a state-of-the-art facility.
The predicted salary is between 39600 - 66000 £ per year.
Our client, one of the top motor trade employers in the North West, is looking to recruit an experienced Service Manager. Working with a prestigious brand, in a stunning state of the art dealership, a very busy service department and a great team. This is already a successful site so an ambitious person with passion and drive could push the whole department to greater heights.
Salary: £55k Basic, £70k OTE
Requirements:
- MUST have excellent customer satisfaction skills as CSI is imperative
- MUST be Process driven with WIP, Budgets, Warranty etc.
- MUST have a proven track record dealing with a big team and maximising business/profit/turnover
- Ideally looking for a hungry, enthusiastic, ambitious and energetic person to drive the Service Department/team forward and exceed all targets set by manufacturer and Company
Our client offers excellent working facilities with a competitive salary, together with a host of other employee benefits including:
- Up to 27 days holidays (based on length of service), plus 8 bank holidays
- Pension scheme
- Employee reward & recognition schemes
- Annual children's Christmas party & staff party
- Staff discounts
- Subsidised prestige car scheme for employees
- Onsite parking
If this sounds like you, we would love to hear from you, please apply with an up to date CV and we will be in touch to discuss your application further.
Service Manager in Liverpool employer: The Solution Automotive Limited
Contact Detail:
The Solution Automotive Limited Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Service Manager in Liverpool
✨Tip Number 1
Network like a pro! Reach out to your connections in the motor trade and let them know you're on the hunt for a Service Manager role. You never know who might have the inside scoop on an opportunity that’s not even advertised yet.
✨Tip Number 2
Prepare for interviews by researching the company and its values. Show them you’re not just another candidate; you’re genuinely interested in their brand and how you can contribute to their success. Bring your A-game!
✨Tip Number 3
Practice your customer satisfaction skills! Since this role emphasises excellent customer service, think of examples from your past experiences where you’ve gone above and beyond to keep customers happy. Be ready to share these stories!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, we’re here to support you every step of the way in landing that dream job!
We think you need these skills to ace Service Manager in Liverpool
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Service Manager role. Highlight your experience in managing teams, customer satisfaction skills, and any relevant achievements that showcase your ability to drive a service department forward.
Show Your Passion: Let your enthusiasm shine through in your application. We want to see your passion for the automotive industry and how you can bring energy and ambition to our team. A little personality goes a long way!
Be Process-Driven: Since the role requires a strong focus on processes like WIP and budgets, make sure to mention your experience with these. We love candidates who can demonstrate their ability to maximise business and profit while keeping everything running smoothly.
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. We can’t wait to hear from you!
How to prepare for a job interview at The Solution Automotive Limited
✨Know Your Numbers
As a Service Manager, you'll need to be process-driven and familiar with WIP, budgets, and warranty processes. Brush up on these metrics before your interview. Be ready to discuss how you've maximised business and profit in previous roles.
✨Showcase Customer Satisfaction Skills
Customer satisfaction is key in this role. Prepare examples of how you've improved customer service in past positions. Think about specific situations where you turned a negative experience into a positive one.
✨Demonstrate Leadership Experience
You’ll be managing a big team, so highlight your leadership skills. Share stories that showcase your ability to motivate and drive a team towards exceeding targets. Use metrics to back up your success!
✨Be Enthusiastic and Ambitious
The client is looking for someone hungry and energetic. Show your passion for the automotive industry and your drive to push the service department forward. A positive attitude can make a huge difference in how you're perceived!
