At a Glance
- Tasks: Be the go-to person for customers, ensuring top-notch service and support.
- Company: Join a leading motor dealership known for its fantastic work culture.
- Benefits: Earn up to £32,500 plus uncapped bonuses and enjoy a great work-life balance.
- Other info: Great career growth opportunities with a supportive team.
- Why this job: Make a real difference in customer experiences while working in a dynamic environment.
- Qualifications: Experience as a Service Advisor, preferably in a prestige dealership.
The predicted salary is between 32500 - 32500 € per year.
Our client, the best motor trade employer in the North West, is looking to recruit an experienced Service Advisor to join their team.
Salary: Basic salary ranging up to £32,500 (depending on experience). Higher package for an experienced Senior Service Advisor. Uncapped annual bonus of £4800.
Working Hours: Monday to Friday: 8.30am to 5.30pm | Saturdays: 8:30am - 12:30pm (1 in 4).
- As a service advisor you will be the first point of contact for customers in the Aftersales department.
- You will check vehicles in and out, liaise with your customers ensuring the best possible customer experience and securing future work as necessary.
- Dealing with customers' requirements for service and repair work in an efficient and courteous manner.
- To carry out systematic follow up, up-sell and prospecting activities in order to maintain and build the volume of work for the service department.
- Deliver exceptional levels of customer service.
- You will also be required to promote additional products and services as well as working with the Workshop Controller and the Service Manager.
- Must have experience in the role, ideally within a prestige dealership.
If you have experience in an automotive service advisor role, apply today with an up to date CV!
Service Advisor in Liverpool employer: The Solution Automotive Limited
Join a prestigious motor dealership in Liverpool, renowned for being the best employer in the North West. With a competitive salary package, uncapped bonuses, and a commitment to exceptional customer service, this role offers a vibrant work culture that values employee growth and development. Experience a supportive environment where your skills as a Service Advisor will be recognised and rewarded, making it an ideal place for those seeking a fulfilling career in the automotive industry.
Contact Detail:
The Solution Automotive Limited Recruiting Team
StudySmarter Expert Advice🤫
We think this is how you could land Service Advisor in Liverpool
✨Tip Number 1
Get to know the company inside out! Research their values, culture, and recent news. This will help you tailor your conversations and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice your pitch! You’ll want to be able to clearly explain your experience as a Service Advisor and how it aligns with what they’re looking for. Keep it concise but impactful!
✨Tip Number 3
Network like a pro! Reach out to current or former employees on LinkedIn. They can provide insider tips and maybe even put in a good word for you. Plus, it shows initiative!
✨Tip Number 4
Don’t forget to follow up after your interview! A quick thank-you email can go a long way in keeping you top of mind. And remember, apply through our website for the best chance at landing that role!
We think you need these skills to ace Service Advisor in Liverpool
Some tips for your application 🫡
Tailor Your CV:Make sure your CV is tailored to the Service Advisor role. Highlight your experience in customer service and any specific achievements in previous positions that relate to the automotive industry. We want to see how you can bring value to our team!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you're the perfect fit for this role. Share your passion for customer service and the automotive sector, and let us know what excites you about working with a prestige dealership.
Show Off Your Communication Skills:As a Service Advisor, communication is key! Make sure your application reflects your ability to communicate effectively. Use clear language and a friendly tone, just like you would when speaking to customers. We love a personable approach!
Apply Through Our Website:We encourage you to apply through our website for a smoother process. It helps us keep track of your application and ensures you get the attention you deserve. Plus, it’s super easy – just a few clicks and you’re done!
How to prepare for a job interview at The Solution Automotive Limited
✨Know Your Stuff
Make sure you brush up on your automotive knowledge, especially regarding service and repair processes. Familiarise yourself with the specific services offered by the dealership you're applying to, as this will show your genuine interest and help you answer questions confidently.
✨Customer Service is Key
As a Service Advisor, you'll be the face of the dealership for customers. Prepare examples of how you've delivered exceptional customer service in the past. Think about situations where you went above and beyond to meet a customer's needs, as this will highlight your suitability for the role.
✨Practice Your Communication Skills
Effective communication is crucial in this role. Practice explaining complex automotive issues in simple terms, as you'll need to liaise with customers who may not have technical knowledge. Role-playing with a friend can help you refine your approach and boost your confidence.
✨Show Your Sales Savvy
Since upselling and promoting additional products are part of the job, come prepared with strategies you've used in the past to successfully upsell services or products. Be ready to discuss how you can contribute to increasing the volume of work for the service department.
