At a Glance
- Tasks: Lead a dynamic workshop team, ensuring efficient operations and exceptional customer service.
- Company: Join a top-tier franchised motor dealership in the Dagenham area.
- Benefits: Competitive salary, 33 days leave, pension scheme, and employee discounts.
- Other info: Ongoing training and career progression opportunities await you!
- Why this job: Make an impact in a fast-paced environment while developing your leadership skills.
- Qualifications: 2+ years in a similar role with strong leadership and technical skills.
The predicted salary is between 37700 - 37700 £ per year.
An exciting opportunity has arisen for an experienced Workshop Controller to join a successful main dealership representing one of the automotive industry's most recognised brands. Reporting to the Aftersales Manager, you will be responsible for the efficient day-to-day operation of the workshop, ensuring work is allocated effectively, productivity targets are achieved, and exceptional levels of customer service are maintained. This role is ideal for a motivated leader who can inspire technicians, drive performance, and ensure the smooth flow of work through the workshop.
Key Responsibilities
- Allocate work effectively to Technicians to maximise productivity and efficiency.
- Monitor the progress of vehicles through the workshop and ensure deadlines are met.
- Liaise closely with the Service Department to deliver a seamless customer experience.
- Provide technical support and guidance to colleagues and customers when required.
- Lead, coach and motivate the workshop team to achieve performance targets.
- Ensure all incoming work is planned and managed effectively.
- Maintain high standards of quality, compliance, stock control and Health & Safety.
- Support the achievement of departmental KPIs and business objectives.
About You
- Minimum of 2 years' experience in a Workshop Controller or similar role within a main franchised dealership.
- Strong leadership skills with the ability to motivate and develop a team.
- Excellent organisational and communication skills.
- Strong technical knowledge and understanding of workshop operations.
- Customer-focused with a commitment to delivering exceptional service.
- Ability to work in a fast-paced environment and prioritise effectively.
What's on Offer?
- Salary from £37,700, depending on experience
- 45-hour working week
- 33 days annual leave including bank holidays
- Annual leave buy and sell scheme
- Pension scheme and life assurance
- Vehicle purchase scheme
- Discounts on servicing, parts and repairs
- Cycle to Work scheme
- Paid volunteering day each year
- Access to a wide range of employee discounts
- Ongoing training, development and career progression opportunities
If you're an experienced Workshop Controller looking for your next challenge within a successful main dealership environment, we'd love to hear from you.
Workshop Controller in Dagenham employer: The Solution Automotive Limited
Join a highly regarded main dealer as a Mobile Vehicle Technician in the vibrant Edinburgh area, where you will enjoy exceptional career progression and an industry-leading package. With flexible working hours, generous annual leave, and unique benefits like a vehicle purchase scheme and toolbox insurance, this role offers a rewarding work culture that prioritises employee growth and well-being. Embrace the opportunity to enhance your skills with IMI Level 3 training in Electric Vehicle Maintenance while being part of a supportive team dedicated to delivering high standards of service.
Contact Details:
The Solution Automotive Limited Recruitment Team
