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- Tasks: Support daily operations and lead the front-of-house team in a busy service department.
- Company: Franchised motor dealership with a focus on professional growth.
- Benefits: Competitive salary, performance bonuses, and opportunities for career advancement.
- Other info: Fast-paced environment with excellent potential for career progression.
- Why this job: Step into management and make a real impact in a growing service department.
- Qualifications: Experience as a Service Advisor and strong communication skills.
The predicted salary is between 36000 - 36000 £ per year.
We have a great Assistant Service Manager role in the Coulsdon area - this is a great opportunity to step into management and build your leadership career within a busy, professional service department.
We're looking for a confident, driven individual who knows how a service desk runs and is ready to take on more responsibility. As Assistant Service Manager, you'll support the Service Manager in the day-to-day running of the department. You'll help lead the front-of-house team, keep operations running smoothly, and ensure customers receive an excellent experience every time.
Key Responsibilities:
- Support the Service Manager in overseeing daily operations
- Motivate and guide the Service Advisor team
- Maintain high levels of customer satisfaction
- Help drive department performance and profitability
- Handle escalated customer queries professionally
- Ensure smooth workflow between workshop and front desk
What We're Looking For:
- Strong experience as a Service Advisor
- Ready to step into a leadership/management role
- Excellent communication and organisation skills
- Customer-focused with a proactive approach
- Ability to work in a fast-paced environment
Package & Hours:
£36,000 Basic Salary | £50,000 OTE
Monday to Friday, 08:00 to 18:00
Saturdays: 1 in 3 (due to move to 1 in 4)
This is an ideal opportunity for someone looking to progress their career, gain management experience, and make a real impact in a growing service department.
Interested? Apply now or get in touch to find out more.
Locations
Assistant Service Manager in Coulsdon, Surrey employer: The Solution Automotive Limited
Contact Detail:
The Solution Automotive Limited Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Assistant Service Manager in Coulsdon, Surrey
✨Tip Number 1
Network like a pro! Reach out to your connections in the automotive industry and let them know you're on the lookout for an Assistant Service Manager role. You never know who might have the inside scoop on a great opportunity!
✨Tip Number 2
Prepare for interviews by practising common questions related to service management. Think about how you can showcase your experience as a Service Advisor and how it translates into leadership skills. Confidence is key!
✨Tip Number 3
When you get an interview, don’t just talk about your skills—show them! Bring examples of how you've handled customer queries or improved team performance in your previous roles. Real-life stories make a lasting impression.
✨Tip Number 4
Apply through our website for the best chance at landing that Assistant Service Manager gig. We’re all about connecting talented individuals with fantastic opportunities, so don’t miss out on your chance to shine!
We think you need these skills to ace Assistant Service Manager in Coulsdon, Surrey
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience as a Service Advisor and any leadership roles you've had. We want to see how you can step into the Assistant Service Manager role, so don’t be shy about showcasing your skills!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're the perfect fit for this role. Mention your customer-focused approach and how you can motivate a team. We love seeing your personality come through!
Showcase Your Achievements: When detailing your past roles, focus on specific achievements that demonstrate your ability to drive performance and maintain high customer satisfaction. Numbers and examples speak volumes, so let us know what you've accomplished!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it makes the process smoother for everyone involved!
How to prepare for a job interview at The Solution Automotive Limited
✨Know Your Stuff
Make sure you brush up on your knowledge of how a service desk operates. Understand the key responsibilities of an Assistant Service Manager and be ready to discuss how your experience as a Service Advisor has prepared you for this role.
✨Show Leadership Potential
Since this role involves stepping into management, think about examples from your past where you've motivated or guided a team. Be prepared to share these stories during the interview to demonstrate your leadership skills.
✨Customer Satisfaction is Key
Highlight your customer-focused approach. Prepare to discuss how you've handled escalated customer queries in the past and what strategies you used to maintain high levels of customer satisfaction.
✨Be Ready for Fast-Paced Questions
This role requires working in a busy environment, so expect questions that assess your ability to handle pressure. Think of scenarios where you've successfully managed multiple tasks at once and be ready to share those experiences.