At a Glance
- Tasks: Be the go-to person for customers, ensuring smooth vehicle servicing and repairs.
- Company: Join a respected VAG main dealership in Manchester with a supportive team.
- Benefits: Earn a competitive salary with OTE up to £40,800 and career progression opportunities.
- Other info: Enjoy a dynamic work environment with a Saturday rota and strong team support.
- Why this job: Make a real difference in customer experiences while growing your automotive career.
- Qualifications: 12 months experience as a Service Advisor or similar role required.
The predicted salary is between 31500 - 38500 £ per year.
We are currently recruiting for an experienced Service Advisor to join a well-established VAG main dealership. This is an excellent opportunity for a customer focused automotive professional who enjoys working in a fast paced dealership environment and wants to develop their career with a respected brand group.
As a Service Advisor, you will act as the key point of contact between customers and the workshop. You will ensure customers receive a professional and efficient service experience from booking through to vehicle collection.
Key Responsibilities
- Booking vehicles in for servicing, maintenance, and repair work
- Providing customers with clear updates on vehicle progress and required work
- Liaising closely with technicians and the workshop team
- Upselling additional work where required while maintaining excellent customer service
- Producing accurate job cards, invoices, and service documentation
- Ensuring customers receive a first-class aftersales experience
Requirements
- Minimum 12 months experience as a Service Advisor (or similar aftersales role)
- Experience within a main dealer environment is highly desirable
- Strong communication and customer service skills
- Ability to work in a busy, target-driven environment
- Good organisational skills and attention to detail
Working Hours
45 hours per week
Saturday rota: 8:00am - 1:00pm (1 in 3)
Salary & Benefits
Basic Salary: £30,000+ depending on experience
OTE of up to £40,800
Opportunity to work with a recognised VAG brand
Career progression within a reputable dealership group
If you are an experienced Service Advisor looking for your next opportunity within a professional and supportive dealership environment, we would love to hear from you.
Locations
Service Advisor in Cheshire, Warrington employer: The Solution Automotive Limited
Join a highly regarded main dealer as a Mobile Vehicle Technician in the vibrant Edinburgh area, where you will enjoy exceptional career progression and an industry-leading package. With flexible working hours, generous annual leave, and unique benefits like a vehicle purchase scheme and toolbox insurance, this role offers a rewarding work culture that prioritises employee growth and well-being. Embrace the opportunity to enhance your skills with IMI Level 3 training in Electric Vehicle Maintenance while being part of a supportive team dedicated to delivering high standards of service.
Contact Details:
The Solution Automotive Limited Recruitment Team
