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- Tasks: Support the Service Manager and lead the front-of-house team in a busy service department.
- Company: Join a reputable franchised motor dealership with a focus on professional growth.
- Benefits: Competitive salary, OTE earnings, and opportunities for career progression.
- Other info: Ideal for those looking to advance their leadership career in the automotive industry.
- Why this job: Step into management and make a real impact in a dynamic environment.
- Qualifications: Experience as a Service Advisor and strong communication skills required.
The predicted salary is between 36000 - 36000 £ per year.
We have a great Assistant Service Manager role in the Coulsdon area - this is a great opportunity to step into management and build your leadership career within a busy, professional service department. We're looking for a confident, driven individual who knows how a service desk runs and is ready to take on more responsibility.
As Assistant Service Manager, you'll support the Service Manager in the day-to-day running of the department. You'll help lead the front-of-house team, keep operations running smoothly, and ensure customers receive an excellent experience every time.
Key Responsibilities:- Support the Service Manager in overseeing daily operations
- Motivate and guide the Service Advisor team
- Maintain high levels of customer satisfaction
- Help drive department performance and profitability
- Handle escalated customer queries professionally
- Ensure smooth workflow between workshop and front desk
- Strong experience as a Service Advisor
- Ready to step into a leadership/management role
- Excellent communication and organisation skills
- Customer-focused with a proactive approach
- Ability to work in a fast-paced environment
£36,000 Basic Salary | £50,000 OTE
Monday to Friday, 08:00 to 18:00
Saturdays: 1 in 3 (due to move to 1 in 4)
This is an ideal opportunity for someone looking to progress their career, gain management experience, and make a real impact in a growing service department. Interested? Apply now or get in touch to find out more.
Assistant Service Manager employer: The Solution Automotive Limited
Contact Detail:
The Solution Automotive Limited Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Assistant Service Manager
✨Tip Number 1
Network like a pro! Reach out to your connections in the automotive industry and let them know you're on the lookout for an Assistant Service Manager role. You never know who might have the inside scoop on a great opportunity!
✨Tip Number 2
Prepare for those interviews by practising common questions related to service management. Think about how you can showcase your experience as a Service Advisor and how it sets you up for success in a leadership role.
✨Tip Number 3
Don’t forget to research the company culture of the dealerships you’re applying to. Tailor your approach to show how you can fit into their team and contribute to their customer-focused environment.
✨Tip Number 4
Apply through our website for the best chance at landing that Assistant Service Manager gig! We’re all about connecting skilled candidates with fantastic opportunities, so don’t miss out on your chance to shine.
We think you need these skills to ace Assistant Service Manager
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience as a Service Advisor and any leadership roles you've had. We want to see how you can step into this Assistant Service Manager role, so don’t hold back on showcasing your skills!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're the perfect fit for the role and how your customer-focused approach aligns with our values. Keep it engaging and personal – we love a bit of personality!
Showcase Your Communication Skills: Since communication is key in this role, make sure your application reflects your ability to convey information clearly and professionally. Whether it's in your CV or cover letter, let us see your strong communication skills in action!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it makes the whole process smoother for everyone involved!
How to prepare for a job interview at The Solution Automotive Limited
✨Know Your Stuff
Before the interview, brush up on your knowledge of how a service desk operates. Be ready to discuss your experience as a Service Advisor and how it prepares you for the Assistant Service Manager role. This shows you're not just familiar with the job but genuinely interested in stepping up.
✨Show Leadership Potential
Think about examples from your past where you've motivated or guided a team. Prepare to share these stories during the interview to demonstrate your leadership skills. Companies want to see that you can inspire others and handle responsibilities effectively.
✨Customer Focus is Key
Be prepared to talk about how you've maintained high levels of customer satisfaction in previous roles. Share specific instances where you handled escalated queries professionally. This will highlight your proactive approach and commitment to excellent customer service.
✨Ask Smart Questions
At the end of the interview, don’t forget to ask insightful questions about the department's goals and challenges. This shows your genuine interest in the role and helps you understand how you can contribute to the team's success.