At a Glance
- Tasks: Lead and inspire the aftersales team to deliver exceptional customer service.
- Company: Dynamic franchised motor dealership in Glasgow with a focus on teamwork.
- Benefits: £52,000 basic salary, bonuses, and excellent training opportunities.
- Other info: Ongoing professional development in a supportive environment.
- Why this job: Join a passionate team and make a real impact in the automotive industry.
- Qualifications: Proven management experience and strong communication skills required.
The predicted salary is between 31500 - 38500 £ per year.
We are currently working on behalf of our client in Glasgow to recruit an experienced Aftersales Manager to join their management team. This opportunity would suit a customer-focused Aftersales Manager who is passionate about leading teams and driving performance in a volume automotive environment.
About the Role
Reporting to the Centre Principal, you will be responsible for leading, motivating and developing the aftersales team, while personally demonstrating the behaviours and standards aligned with the brand values. Customer engagement will be central to the role. You will be expected to inspire your team to deliver outstanding service in a fast-paced, pressurised environment, while consistently maintaining high customer satisfaction standards. You will have full responsibility for all aftersales and service operations, ensuring profitability and customer satisfaction. This will involve close collaboration with teams across the centre and wider dealership network to provide a seamless customer experience.
The Ideal Candidate
- Have proven management and coaching experience gained in a similar aftersales leadership role
- Demonstrate excellent communication, negotiation and presentation skills
- Be able to multi-task and perform effectively in a fast-paced environment while delivering outstanding customer service and sales results
- Hold a full, clean UK driving licence
The Package
£52,000 Basic plus bonus and an excellent benefits package. You will also benefit from ongoing training and development with the brand, within an environment that encourages professional growth.
Aftersales Manager in Abingdon employer: The Solution Automotive Limited
Join a well-established automotive team in Leeds as an MOT Tester, where you will enjoy a competitive salary and bonus package in a stable working environment. Our company fosters a supportive work culture that values high standards and employee growth, ensuring you have the opportunity to excel in your career while providing exceptional service to our customers.
Contact Details:
The Solution Automotive Limited Recruitment Team
