Service Advisor Our client, a well established franchised dealer group, is looking to recruit an experienced Service Advisor. As a Service Advisor you will the first point of contact for customers in the Aftersales department, you will check vehicles in and out, liaise with your customers ensuring the best possible customer experience and securing future work as necessary, Dealing with customers' requirements for service and repair work in an efficient and courteous manner. To carry out systematic follow up, up-sell and prospecting activities in order to maintain and build the volume of work for the service department. Deliver exceptional levels of customer service You will also be required to promote additional products and services as well as working with the Workshop Controller and the Service Manager. You will have experience in the role, ideally within a franchised car dealership Further training and development with huge career prospects Do you have exceptional customer skills or experience in a customer service advisor role? Mon - Fri - 8am to 6pm 1 in 2 Saturday mornings 31k Basic + Bonus Enhanced Annual Leave Company Sick Pay Career Development Time and a half for Overtime Long Service Awards Discounted Car Schemes Discount and Saving Scheme Employee of the Month Company Events and Gifts Bonus & Commission Pension Options The Solution Automotive Recruitment have been placing candidates into the UK Motor Trade since 1999. If you are skilled and experienced Automotive candidate, we want to hear from you and rest assured, you'll be dealing with a person, not just a consultant! We will retain your CV on our database and make contact as and when suitable vacancies arise.
Service Administrator - Customer Care in Wigan employer: The Solution Auto
Join a well-established automotive business in Southend On Sea, where quality workmanship and employee development are at the forefront of our culture. We offer competitive salaries, uncapped earnings potential, and a supportive environment that fosters long-term career growth. As part of our professional team, you'll enjoy a stable work-life balance while delivering exceptional customer service in a busy workshop setting.