At a Glance
- Tasks: Be the go-to person for customers, ensuring top-notch service and follow-ups.
- Company: Join a well-established franchised dealer group with a supportive team.
- Benefits: Enjoy a competitive salary, bonuses, enhanced leave, and career development.
- Other info: Flexible hours, overtime pay, and fun company events await you!
- Why this job: Make a real difference in customer experiences while advancing your career.
- Qualifications: Experience in customer service, ideally in a car dealership setting.
The predicted salary is between 31500 - 38500 £ per year.
Our client, a well established franchised dealer group, is looking to recruit an experienced Service Advisor.
As a Service Advisor you will be the first point of contact for customers in the Aftersales department. You will check vehicles in and out, liaise with your customers ensuring the best possible customer experience and securing future work as necessary. You will deal with customers' requirements for service and repair work in an efficient and courteous manner.
Your responsibilities will include:
- Carrying out systematic follow up, up-sell and prospecting activities to maintain and build the volume of work for the service department.
- Delivering exceptional levels of customer service.
- Promoting additional products and services.
- Working with the Workshop Controller and the Service Manager.
You will have experience in the role, ideally within a franchised car dealership.
Further training and development with huge career prospects are available.
Working hours: Mon - Fri - 8am to 6pm, 1 in 2 Saturday mornings.
Salary: £31k Basic + Bonus.
Benefits include:
- Enhanced Annual Leave
- Company Sick Pay
- Career Development
- Time and a half for Overtime
- Long Service Awards
- Discounted Car Schemes
- Discount and Saving Scheme
- Employee of the Month
- Company Events and Gifts
- Bonus & Commission
- Pension Options
The Solution Automotive Recruitment have been placing candidates into the UK Motor Trade since 1999. If you are a skilled and experienced Automotive candidate, we want to hear from you.
Experienced Service Advisor in Wigan employer: The Solution Auto
Join a well-established automotive business in Southend On Sea, where quality workmanship and employee development are at the forefront of our culture. We offer competitive salaries, uncapped earnings potential, and a supportive environment that fosters long-term career growth. As part of our professional team, you'll enjoy a stable work-life balance while delivering exceptional customer service in a busy workshop setting.
