At a Glance
- Tasks: Welcome customers and manage bookings in a busy automotive workshop.
- Company: Join a friendly and professional team in a dynamic vehicle workshop.
- Benefits: Competitive salary, skill development, and a supportive work environment.
- Other info: Opportunity to grow your career in the exciting automotive industry.
- Why this job: Be the face of our workshop and make a real difference for customers.
- Qualifications: Good computer skills and a passion for customer service are essential.
The predicted salary is between 24075 - 29425 £ per year.
We are looking for a friendly, organised and customer-focused Service Reception Administrator to join our busy vehicle workshop team. This is an excellent opportunity for someone who enjoys working with people, is confident using computers and has great attention to detail.
As Service Reception Administrator, you will be an important part of the day-to-day running of our workshop, providing a welcoming and professional service to customers while supporting the workshop team with administration.
- Welcoming customers and dealing with enquiries in a friendly and professional manner
- Booking vehicles into the workshop and arranging appointments
- Answering telephone calls and responding to emails
- Updating customer and vehicle records
- Preparing and processing paperwork and invoices
- Liaising with technicians and the workshop team
- Keeping customers updated regarding their vehicles
- Using computer systems and workshop software
- Carrying out general administrative duties to support the smooth running of the department
We are looking for someone who:
- Has good computer skills and is comfortable learning new systems
- Has excellent people and communication skills
- Is friendly, approachable and professional
- Is organised and able to manage several tasks at once
- Has good attention to detail
- Can work well as part of a team
- Is reliable, punctual and takes pride in their work
- Has a positive attitude and a willingness to learn
Previous experience within a vehicle workshop, service department or automotive industry is essential, but personality, organisation and customer service skills are also equally important.
Salary: 29,120.00 per annum. You will be joining a friendly and professional team in a busy vehicle workshop, with the opportunity to develop your skills and become an important part of the business. If you are organised, computer literate, enjoy dealing with people and are looking for a varied role within the automotive industry, we would love to hear from you.
Service Reception Administrator employer: The Solution Auto
Join a well-established automotive business in Southend On Sea, where quality workmanship and employee development are at the forefront of our culture. We offer competitive salaries, uncapped earnings potential, and a supportive environment that fosters long-term career growth. As part of our professional team, you'll enjoy a stable work-life balance while delivering exceptional customer service in a busy workshop setting.
