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- Tasks: Lead a dynamic service department and drive team performance to exceed targets.
- Company: Prestigious motor dealership known for its excellent working environment.
- Benefits: Competitive salary, generous holiday allowance, pension scheme, and staff discounts.
- Why this job: Join a successful team and make a real impact in the automotive industry.
- Qualifications: Proven experience in managing teams and delivering exceptional customer satisfaction.
- Other info: Exciting career growth opportunities in a state-of-the-art facility.
Our client, one of the top motor trade employers in the North West, is looking to recruit an experienced Service Manager. Working with a prestigious brand, in a stunning state of the art dealership, a very busy service department and a great team. This is already a successful site so an ambitious person with passion and drive could push the whole department to greater heights.
Salary: 55k Basic, 70k OTE
Requirements:
- MUST have excellent customer satisfaction skills as CSI is imperative
- MUST be process driven with WIP, Budgets, Warranty etc.
- MUST have a proven track record dealing with a big team and maximising business/profit/turnover
- Ideally looking for a hungry, enthusiastic, ambitious and energetic person to drive the Service Department/team forward and exceed all targets set by manufacturer and Company
Our client offers excellent working facilities with a competitive salary, together with a host of other employee benefits including:
- Up to 27 days holidays (based on length of service), plus 8 bank holidays
- Pension scheme
- Employee reward & recognition schemes
- Annual children's Christmas party & staff party
- Staff discounts
- Subsidised prestige car scheme for employees
- Onsite parking
If this sounds like you, we would love to hear from you, please apply with an up to date CV and we will be in touch to discuss your application further.
Unfortunately due to the volume of applications we get, we can only respond to the candidates who match the criteria set for this vacancy. We will retain your CV on our database and make contact as and when suitable vacancies arise. We will NEVER send your CV anywhere without your permission.
Service Manager employer: The Solution Auto
Contact Detail:
The Solution Auto Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Service Manager
✨Tip Number 1
Network like a pro! Reach out to your connections in the automotive industry and let them know you're on the hunt for a Service Manager role. You never know who might have the inside scoop on an opportunity that’s not even advertised yet.
✨Tip Number 2
Prepare for interviews by researching the company and its values. Show them you’re not just another candidate; you’re genuinely interested in their brand and how you can contribute to their success. We want to see that passion shine through!
✨Tip Number 3
Practice your customer satisfaction skills! Since this role emphasises excellent CSI, think of examples from your past experiences where you’ve gone above and beyond for customers. We love to hear about those moments!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we’re always looking for enthusiastic candidates who are ready to drive the service department forward!
We think you need these skills to ace Service Manager
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Service Manager role. Highlight your experience in managing teams, customer satisfaction skills, and any process-driven achievements. We want to see how you can bring your unique flair to our team!
Show Your Passion: In your cover letter, let your enthusiasm shine through! Talk about why you're excited about this opportunity and how your ambition aligns with our goals at StudySmarter. We love seeing candidates who are genuinely passionate about what they do.
Be Clear and Concise: Keep your application clear and to the point. Use bullet points for key achievements and avoid jargon that might confuse us. We appreciate straightforward communication that gets right to the heart of your qualifications.
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures it gets into the right hands. Plus, it makes the whole process smoother for everyone involved.
How to prepare for a job interview at The Solution Auto
✨Know Your Numbers
As a Service Manager, you'll need to be process-driven and familiar with WIP, budgets, and warranty processes. Brush up on these metrics before your interview. Be ready to discuss how you've maximised business and profit in previous roles.
✨Showcase Customer Satisfaction Skills
Customer satisfaction is key in this role. Prepare examples of how you've improved customer service in past positions. Think about specific situations where you turned a negative experience into a positive one.
✨Demonstrate Leadership Experience
With a big team to manage, it's crucial to highlight your leadership skills. Share stories that showcase your ability to motivate and drive a team towards exceeding targets. Use metrics to back up your success!
✨Be Enthusiastic and Ambitious
The client is looking for someone hungry and energetic. Make sure your passion for the automotive industry shines through during the interview. Talk about your career goals and how they align with the company's vision.
