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For Companies At a Glance
- Tasks: Lead a dynamic service department and drive customer satisfaction to new heights.
- Company: Join a top motor trade employer in a state-of-the-art dealership.
- Benefits: Earn up to £70k OTE, enjoy generous holidays, and access private healthcare.
- Why this job: Be part of an ambitious team and make a real impact in the automotive industry.
- Qualifications: Proven leadership skills and a passion for customer satisfaction are essential.
- Other info: Great career growth opportunities in a supportive environment.
The predicted salary is between 42000 - 60000 £ per year.
Overview
Service Manager — Franchised Motor Dealership, Bolton area. Our client, one of the top motor trade employers in the North West, is looking to recruit an experienced Service Manager for a prestigious brand in a state-of-the-art dealership with a very busy service department and a great team. This is a successful site, and an ambitious person with passion and drive could push the whole department to greater heights.
Responsibilities
- Lead and manage the Service Department to maximise business, profit, and turnover.
- Maintain excellent customer satisfaction (CSI is imperative).
- Operate with processes for WIP, budgets, warranty, and related service department activities.
- Drive the team to meet and exceed manufacturer and company targets.
Qualifications & Experience
- Must have excellent customer satisfaction skills (CSI).
- Must be process-driven with WIP, budgets, warranty, etc.
- Must have a proven track record managing a large team and maximising business/profit/turnover.
- Hungry, enthusiastic, ambitious, and energetic individuals who can drive the service department forward.
Benefits & Salary
- Salary: £50k Basic, £70k OTE.
- Up to 27 days holidays (based on length of service), plus 8 bank holidays.
- Pension scheme.
- Private health care.
- Life assurance cover.
- Employee reward & recognition schemes.
- Subsidised prestige car scheme for employees.
Additional Information
If this sounds like you, please apply with an up-to-date CV and we will be in touch to discuss your application further.
Who are you applying to? The Solution Automotive Recruitment has been placing candidates into the UK Motor Trade since 1999. We have strong relationships with clients and candidates nationwide. If you are skilled and experienced Automotive candidate, we want to hear from you. You’ll be dealing with a person, not just a consultant!
Note: We respond to candidates who match the criteria for this vacancy. We will retain your CV on our database and contact you for suitable vacancies. We will NEVER send your CV anywhere without your permission.
Job Info
- Job Title: Service Manager
- Company: The Solution Auto
- Location: Bolton area
- Posted: Sep 11th 2025
- Closes: Oct 12th 2025
- Sector: Automotive & Aerospace
- Contract: Permanent
- Hours: Full Time
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Service Manager employer: The Solution Auto
Contact Detail:
The Solution Auto Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Service Manager
✨Tip Number 1
Network like a pro! Reach out to your connections in the automotive industry, especially those who might know about openings for Service Managers. A friendly chat can sometimes lead to opportunities that aren't even advertised.
✨Tip Number 2
Prepare for interviews by researching the company and its service department. Understand their goals and challenges, so you can showcase how your experience aligns with their needs. We want you to stand out as the perfect fit!
✨Tip Number 3
Show off your passion! When you get the chance to speak with potential employers, let your enthusiasm for the role and the automotive industry shine through. It’s all about showing them you’re the energetic leader they need.
✨Tip Number 4
Don’t forget to apply through our website! We’ve got your back and can help connect you with the right opportunities. Plus, it’s a great way to ensure your application gets seen by the right people.
We think you need these skills to ace Service Manager
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Service Manager role. Highlight your experience in managing teams and driving customer satisfaction, as these are key for us. Use specific examples that showcase your achievements in similar positions.
Show Your Passion: We love seeing enthusiasm! In your cover letter, express your passion for the automotive industry and your drive to push the service department forward. Let us know why you’re excited about this opportunity and how you can contribute.
Be Process-Driven: Since the role requires a strong focus on processes like WIP and budgets, make sure to mention your experience with these in your application. We want to see that you understand the importance of these elements in maximising business and profit.
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensure it gets the attention it deserves. Plus, we’ll keep you updated throughout the process!
How to prepare for a job interview at The Solution Auto
✨Know Your Numbers
As a Service Manager, you'll need to be on top of your game with budgets and WIP. Brush up on key metrics related to service departments, like CSI scores and turnover rates. Being able to discuss these confidently will show that you’re serious about maximising business.
✨Showcase Your Leadership Skills
Prepare examples of how you've successfully led teams in the past. Think about specific challenges you faced and how you motivated your team to overcome them. This will demonstrate your ability to drive the service department forward and meet targets.
✨Customer Satisfaction is Key
Since excellent customer satisfaction is imperative, be ready to discuss your strategies for maintaining high CSI scores. Share any innovative approaches you've implemented to enhance customer experience and loyalty in previous roles.
✨Be Enthusiastic and Ambitious
The role calls for someone hungry and energetic. Make sure your passion for the automotive industry shines through during the interview. Talk about your career goals and how they align with the company's vision, showing that you're eager to contribute to their success.
