At a Glance
- Tasks: Be the go-to person for customers, booking services and keeping them updated.
- Company: Join a respected VAG main dealership in Manchester.
- Benefits: Earn a competitive salary with opportunities for bonuses and career growth.
- Other info: Enjoy a dynamic work environment with a Saturday rota and excellent career progression.
- Why this job: Make a real difference in customer experiences while working with a top automotive brand.
- Qualifications: 12 months experience in a similar role and strong communication skills required.
The predicted salary is between 31500 - 38500 £ per year.
We are currently recruiting for an experienced Service Advisor to join a well-established VAG main dealership. This is an excellent opportunity for a customer focused automotive professional who enjoys working in a fast paced dealership environment and wants to develop their career with a respected brand group.
As a Service Advisor, you will act as the key point of contact between customers and the workshop. You will ensure customers receive a professional and efficient service experience from booking through to vehicle collection.
Key Responsibilities
- Booking vehicles in for servicing, maintenance, and repair work
- Providing customers with clear updates on vehicle progress and required work
- Liaising closely with technicians and the workshop team
- Upselling additional work where required while maintaining excellent customer service
- Producing accurate job cards, invoices, and service documentation
- Ensuring customers receive a first-class aftersales experience
Requirements
- Minimum 12 months experience as a Service Advisor (or similar aftersales role)
- Experience within a main dealer environment is highly desirable
- Strong communication and customer service skills
- Ability to work in a busy, target-driven environment
- Good organisational skills and attention to detail
Working Hours
45 hours per week
Saturday rota: 8:00am - 1:00pm (1 in 3)
Salary & Benefits
Basic Salary: £30,000+ depending on experience
OTE of up to £40,800
Opportunity to work with a recognised VAG brand
Career progression within a reputable dealership group
Service Advisor in Salford employer: The Solution Auto
Join a well-established family-owned franchised dealership in Guildford, where your skills as a Motor Vehicle Technician will be valued and rewarded. With competitive salaries ranging from £33,600 to £50,000 and a supportive work culture that prioritises employee growth, you will have the opportunity to excel in a busy workshop environment while maintaining high standards of customer service. Enjoy a balanced work-life with Monday to Friday hours and the chance to build long-lasting relationships within a team that truly cares about its employees.
