Job Description Service Advisor Franchised Motor Dealership - Manchester We are currently recruiting for an experienced Service Advisor to join a well-established VAG main dealership. This is an excellent opportunity for a customer focused automotive professional who enjoys working in a fast paced dealership environment and wants to develop their career with a respected brand group. As a Service Advisor, you will act as the key point of contact between customers and the workshop. You will ensure customers receive a professional and efficient service experience from booking through to vehicle collection. Booking vehicles in for servicing, maintenance, and repair work Providing customers with clear updates on vehicle progress and required work Liaising closely with technicians and the workshop team Upselling additional work where required while maintaining excellent customer service Producing accurate job cards, invoices, and service documentation Ensuring customers receive a first-class aftersales experience Requirements Minimum 12 months experience as a Service Advisor (or similar aftersales role) Experience within a main dealer environment is highly desirable Strong communication and customer service skills Ability to work in a busy, target-driven environment Good organisational skills and attention to detail Working Hours 45 hours per week Saturday rota: 8:00am - 1:00pm (1 in 3) Salary & Benefits Basic Salary: £30,000+ depending on experience OTE of up to £40,800 Opportunity to work with a recognised VAG brand Career progression within a reputable dealership group If you are an experienced Service Advisor looking for your next opportunity within a professional and supportive dealership environment, we would love to hear from you. The Solution Automotive Recruitment have been placing candidates into the UK Motor Trade since 1999. If you are skilled and experienced Automotive candidate, we want to hear from you and rest assured, you'll be dealing with a person, not just a consultant! We will retain your CV on our database and make contact as and when suitable vacancies arise.
SERVICE ADVISOR ~ CUSTOMER SERVICE in Manchester employer: The Solution Auto
Join a well-established automotive business in Southend On Sea, where quality workmanship and employee development are at the forefront of our culture. We offer competitive salaries, uncapped earnings potential, and a supportive environment that fosters long-term career growth. As part of our professional team, you'll enjoy a stable work-life balance while delivering exceptional customer service in a busy workshop setting.
